Role of CRM in Retail CRM has been defined as a process; as a strategy‚ a philosophy‚ a capability‚ or as a technological tool .However‚ CRM is definitely more than just technology. While technology is a key enabler‚ it is only a means to the end and most authors view CRM as a combination of strategy and information systems focusing company’s attention on customers in order to serve them better (Chan‚ 2005). CRM is considered to unite the potential of relationship marketing strategies and
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Retail merchandising is the process used in order to conduct retail sales. As part of the process‚ the merchandiser pays close attention to the types of products offered for sale‚ how to best present those products to consumers‚ and determining what is a reasonable retail price for each unit sold. While retailers have traditionally engaged in the task of retail merchandising in a physical location‚ the Internet has now made it possible to apply these same basic principles in a virtual setting. The
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Phone: 1-800-938-1809 Retail Consolidation for Power‚ Performance and Profitability A Strategic Solution for Effective Vendor Compliance Management Written by: Seraj Farooqui Peter Galicz Edited by: Denise Stepp June 2012 Contents Introduction Problem Statement TheSolution How Retail Consolidation Works Implementation Summary About Us References 2 3 3 3 5 7 8 9 Introduction The past five years have been particularly challenging for firms across the retail and consumer products industry
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Online Retail December 2014 Reference Code: 0199-2344 Publication Date: December 2014 WWW.MARKETLINE.COM MARKET LINE. T HIS PROFILE IS A LICENSED PRODUCT AND IS NOT T O BE PHOT OCOPIED Global - Online Retail © MARKETLINE THIS PROFILE IS A LICENSED PRODUCT AND IS NOT TO BE PHOTOCOPIED 0199 - 2344 - 2014 Page | 1 EXECUTIVE SUMMARY Market value The global online retail sector grew by 21.4% in 2014 to reach a value of $986.7 billion. Market value forecast In 2019‚ the global online retail sector
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Research paper Submitted by: - Jigar Mehta Roll no.21 PGDM-RM 2nd year 2007-2009. Impact of Information Technology in Store Operations Introduction: Retailing is a “technology-intensive" industry. It is a well-known fact that the retail industry always works on razor thin margins and the key to survival lies in optimization of resources both in space and time dimensions as well as maximization of customer satisfaction. Successful retailers today work closely with their vendors to
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liberalization and economic reforms that allowed Banks to explore new business opportunities. Banking in India has evolved through five distinct phases. Each phase could be separated from the other by a landmark development in the sphere of Banking Sector. Phase I –Pre-independence Phase (up to 1947) India had centuries old tradition of indigenous Banking. There existed many evidences showing that the concept of Banking was not new to India. As Chanakya‟s Arthashashtra about 3000 B.C. showed
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FINANCIAL MANAGEMENT STRATEGIES FOR CORPORATE RETAIL INDUSTRY IN INDIA-A CASE STUDY OF RETAIL SCENARIO IN HYDERABAD AND SECUNDERABAD SYNOPSIS I INTRODUCTION: (1) Retail Industry in India The Indian retail industry is the largest among all the industries‚ accounting for over 10 per cent of the country’s GDP and around 8 per cent of the employment. The retail industry in India has come forth as one of the most dynamic and fast paced industries with several players entering the market. But all
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History of Retail “Retailing consists of the final activities and steps needed to place merchandise made elsewhere into the hands of the consumer or to provide services to the consumer” (Dunnel/Lusch‚ 2008). The retail organizations that will be discussed in this paper will be Wal-Mart Stores Inc. This paper will examine the history of Wal-Mart‚ outline major events and the organization’s evolution in the global environment. I will also discuss how Wal-Mart has reacted to change in technology‚
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Volume– V‚ Issue– 02‚ July-December‚ 2010 Employee Participation in Decision Making in RMG sector of Bangladesh: Correlation with Motivation and Performance MD. ANOWAR HOSSAIN BHUIYAN1 Abstract Participation in decision making in industry results in satisfaction of employees and an increase in productivity and profit. It empowers the employer to achieve the organizational goal. This study was conducted to assess the present situation‚ nature and types of workers participation and motivation
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by law 2. provide short-term financial benefit for the company 3. operate in what they believe is the "right thing" to do 4. engage in socially and environmentally for the "well being" of everyone Retail Sales in 2007 $4.5 trillion in retail sales about 8.1% of total GDP comes from retail sales Employment
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