your own organisation (or one that you are familiar with). i) On following organisation procedures on making a phone call it is important to be aware of the outcome you need to achieve before making the call‚ identify who you are and the business you are calling from. The purpose of the outgoing call will determine how to make the call. Write down summery of the call according to key points made during the call. An example in an outbound call centre dealing with customer accounts ‚there
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Unit five: Principles of supporting business events Assessment You should use this file to complete your Assessment. The first thing you need to do is save a copy of this document‚ either onto your computer or a disk Then work through your Assessment‚ remembering to save your work regularly When you’ve finished‚ print out a copy to keep for reference Then‚ go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area – make sure it is clearly marked
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Unit four: Principles of supporting change in a business environment Assessment You should use this file to complete your Assessment. • The first thing you need to do is save a copy of this document‚ either onto your computer or a disk • Then work through your Assessment‚ remembering to save your work regularly • When you’ve finished‚ print out a copy to keep for reference • Then‚ go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area
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IAS Mains - PUBLIC ADMINISTRATION PAPER – I ADMINISTRATIVE THEORY 1. Introduction: Meaning‚ scope and significance of Public Administration; Wilson’s vision of Public Administration; Evolution of the discipline and its present status; New Public Administration; Public Choice approach; Challenges of liberalization‚ Privatisation‚ Globalisation; Good Governance: concept and application; New Public Management. 2. Administrative Thought: Scientific Management and Scientific Management
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pages and is made up of 4 Sections. Name: ANA MEDESAN Section 1 – Understand the purpose of information technology in a business environment 1. In relation to your current business environment (or one that you are familiar with)‚ identify at least two different types of information technology that may be used when completing work tasks. In relation to one business environment that I am familiar with I could identify two different types of information technology that may be used when completing
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workplace. The job title and the main duties and responsibilities of the employee will also be included. 2a) List three key points of legislation that affect employers in a business environment. • Health and safety • Pay and pensions • Data protection 2b) List three key points of legislation that affect employees in a business environment. • Pay and pensions • Rights and responsibilities • Data protection 3. Identify a range of places where a person can find information on employment
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Woodrow Wilson ’s article “Study of Administration” gives its current readers the brief idea of how government and its people viewed administration in the past as well as informing the readers of the implementation of administration. The article starts by telling the audience that science of administration is too large of a topic and should not be in a sub category of political science. Although the two categories are rather similar Wilson uses a German writer named Biuntschli as an example for stating
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Maintaining Academic Honesty June 27‚ 2013 MAINTAINING 2 Maintaining Academic Honesty Academic honesty has been of growing concern throughout educational institutions worldwide. The Internet has become a key resource in the growth of plagiarism. Academic honesty refers to the process of learning in an upright and fair manner. This manner is free from any forms of fraud and/or deceit of any form (Whitley‚ 2001). Academic honesty has
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PERSONNEL ADMINISTRATION Personnel administration‚ better known as human resources (HR) management‚ is the coordination and regulation of employees in a company. It involves organizing‚ recruiting‚ hiring‚ training‚ and assessing workers. Conflict resolution and legal compliance also are important aspects. With a good HR team doing their jobs well‚ a company will often be ultimately more efficient and competitive‚ generating additional revenue. Organization In most businesses‚ a well-organized
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management team been asked to make a report of this project. Performance Answer to the Question no.01 The company operation roles Answer to the Question no 02 Importance of the business meeting and it is relevant performance Answer to the Question no 03 Range of impact and quality improvement techniques to improve of business and increase the competitive dealing. Information Answer to the question no 01 The role of information in strategic decision-making Answer to the Question no 02 What
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