INTRODUCTION Over the past decade‚ increasing attention has been given to how workers express emotions in a variety of work settings. An under researched‚ aspect of the literature on emotions in organizational life concerns employers attempts to control and direct how employees display emotions to customers. Emotions are a double-edged sword at work. Emotions are ancient mechanisms that mobilize us to deal quickly with important interpersonal encounters. They have both a primal aspect and a motivational
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Contents What is Emotional Intelligence? 1 The Model of Emotional Intelligence 8 Keeping Motivated 12 Communication Strategies 18 Understanding How to be Assertive 23 Handling Difficult People 32 Developing Positive Self-Talk 38 Guidelines for Best Practice 47 Bibliography 51 1. What is Emotional Intelligence? "Knowing others and knowing oneself‚ in one hundred battles no danger. Not knowing the other
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January 2014‚ Vol. 3‚ No. 1 ISSN: 2226-6348 Learning Styles and Factors Affecting the Learning of General Engineering Students Mark Enrick R. Abante‚ Benjie C. Almendral‚ Jay-ren E. Manansala‚ Jovielyn Mañibo Lyceum of the Philippines University‚ Batangas City‚ 4200 Philippines Email: jakelaguador@yahoo.com DOI: 10.6007/IJARPED/v3-i1/500 URL: http://dx.doi.org/10.6007/IJARPED/v3-i1/500 Abstract Learning or thinking styles refer to the preferred way an individual processes information
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Leadership Style Leadership it is hard to define. Lots of famous and not so famous people have been writing about it and the importance of an effective leadership for organizations to be successful. One of my favorites is the one Harry S. Truman the Thirty-third President of the United States did: “My definition of a leader . . . is a man who can persuade people to do what they don ’t want to do‚ or do what they ’re too lazy to do‚ and like it”. But‚ should a leader use always the same type of
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Why would they benefit from using psychological concepts and theories in their work practice • What concepts/theories in psychology would improve their work practice • How could they use these psychological ideas in their work • What would the benefits be to their quality of work Based on Nursing Care Allied Health (2010)‚ a social worker is an academic profession that provides immense aid and service for people across all sectors in the society that deals in personal‚ social and spiritual
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numerous offices worldwide. Larry Page’s personal attributes and company’s performance The outstanding growth of the company could not have occurred hadn’t it been for Larry Page. Larry Page had to‚ and managed to display more traits than just intelligence (Stogdill‚ 1974). He has exhibited a supportive (Kouzes and Posner‚ 2002) attitude embedding a ’’don’t be evil’’ approach and has been expressing the will that every employee sees Google as a family (CNN‚ 2012). Google’s employees’ benefits extend
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Beom Jin Jayden Park Word count: 1802 Psychology I Mr. Basnight Oct‚ 15 2012 Cognitive Development via different means “Brain is wider than the sky; brain is deeper than the sea”‚ says the narrator in the video‚ Secret Life of the Brain. Flexible and adaptable‚ child’s brain has twice as many neuron connections as that of the adolescence. The environmental influence plays a huge role in the early intellectual development. For instance‚ certain cadence
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The underlying foundation of demand‚ therefore‚ is a model of how consumers behave. The individual consumer has a set of preferences and values whose determination are outside the realm of economics. They are no doubt dependent upon culture‚ education‚ and individual tastes‚ among a plethora of other factors. The measure of these values in this model for a particular good is in terms of the real opportunity cost to the consumer who purchases and consumes the good. If an individual purchases
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LEARNING STYLES OF OUR LIVES Learning Styles of Our Lives Parker‚ Bobby American Military University Learning Styles of Our Lives We are faced with many different learning experiences. Some of these experiences have made a better impact than others. We can attribute this to our learning style. A person’s learning style is the method through which they gain information about their environment. Research is going on all over the world to help explain learning styles. To me‚
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taught‚ guided and encourage me academically‚ Emotional and Spiritually. My beloved brother & sisters Whose prayers are the sign of success For my bright future. [pic] [pic] This research is carried out to know the brand preference on the mobile phones telecommunication‚ along with different factors are influencing in the telecommunication in the universities students. This research is discusses about the consumer’s view point that the value and the role of the mobile brand
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