Customer Relation @ Tiger Airways Indra Adhikari Bader Alfuntukh Abdulaziz Binzamil July 2014 0 Table of Content 1. Introduction ........................................................................................................ 2 2. Financial situation ............................................................................................... 2 3. Positioning of Tiger Airways ...................................................
Premium Low-cost carrier Airline Tiger Airways
There are many responsibility and duties of being a manager. Based on Henri Mintzberg’s theory about manager plays 10 roles in discharging managerial duties and responsibilities are separated into four functions‚ planning‚ organising‚ leading and controlling. All four of this function is what makes managers so important in an organisation. Besides having to follow the four management function‚ a manager also performs these few important managerial roles. The roles are interpersonal‚ informational
Premium Management Tony Fernandes Leadership
Yee Mon Phu Member of Management Team Business Strategy Air Asia Revenue: 4Q 12 USD 1.62 Billion Number of employees: 8‚000+ HQ location: Kuala Lumpur‚ Malaysia Ownership: Listed on the Malaysian stock exchange Year founded: 2001 The company grew from two planes in 2002 to a feet of 120 aircraft fying 30 million people Vision “To be the largest low cost airline in Asia and serving 3 billion people who are currently underserved with poor connectivity and high fares.” Mission • To
Premium Malaysia Airlines Strategic management Kuala Lumpur International Airport
Case Study of Air-Asia : Strategic Role of Information System in Business Air Asia was established on 12 December 2001 by Mr. Tony Fernandes‚ the CEO of Air Asia and expanding rapidly since that. Air Asia is the leading low fare airline in Asia and Air Asia succeed to become the award winning‚ ‘Asia Pacific Airlines of the year 2003’ by Centre for Air Pacific Aviation (CAPA) in 2003. The vision of Air Asia is to serve the 3 billion people who are currently underserved with poor connectivity and
Premium Airline Low-cost carrier Supply chain management
Company overview: Air Asia After acquiring Air Asia from the Malaysian government in 2002‚ Tony Fernandes completely altered the business model of its previous owners and re-established the company with just 3 air planes. Owing debts of about 11 million U.S‚ this move was very risky; however by offering low cost prices‚ the company was able to attract sufficient travellers. After acquisition‚ 5 years later Air Asia became renowned globally as the least expensive airline in terms of cost per seat
Premium Low-cost carrier Airline
Case Study: Air Asia Identify the competitive advantages of Air Asia as a low cost carrier. Air Asia has a number of competitive advantages as a low cost carrier that fall into the following general categories; low cost operations‚ efficiency of operations‚ proven business model and management expertise and finally a distinctive corporate culture. Low cost operations: Air Asia has gone to great lengths to ensure all of their operational costs are kept to an absolute minimum‚ and have passed
Premium Airline Low-cost carrier
Balance Scorecard To Evaluate Performance Submitted by saifulhafez on January 6‚ 2010 • Category: Business and Economics • Words: 2706 | Pages: 11 • Views: 344 • Report this Essay 1.0 Introduction This assignment will discuss on how balanced scorecard is used to evaluate the performance of a company in particular a business unit. Prior to evaluate the company’s performance‚ I will first explain the term balanced scorecard and also the rationale of the objectives chosen for each perspective
Premium Airline Low-cost carrier Balanced scorecard
1. Introduction 1. Concept & Background For many years the Airline industry in the Asia Pacific region has been tightly regulated and consequently stable as national governments had control over operations of their national carriers and bilateral agreements between states meant that full-fledged airlines could operate without facing any competition at all. With the reform in airline licensing and access to air routes highlighted in the report[1] of the Pacific Economic Cooperation Council (PECC)
Premium Airline Low-cost carrier
Assignment First Page Student ID number(s): | 30855399 | Student Name(s): | Jin Wang | Module Name: | Operations and Process Management | Module Tutor: | Professor Mike Pidd and Dr. Jerry Busby | Essay/Project Title | Operation Strategies of Low-Cost Airlines and the Fight Back of Established Airlines | Word Count: | 1‚823 | Assignment Due Date: | 17 December‚ 2012 | By submitting this coursework for assessment‚ I/We acknowledge the following: Academic Integrity
Premium Low-cost carrier Airline London Gatwick Airport
Case Study of Air-Asia : Strategic Role of Information System in Business Air Asia is established on 12 December 2001 by Mr. Tony Fernandes‚ the CEO of Air Asia and expanding rapidly since that. Air Asia is the leading low fare airline in Asia and Air Asia succeed to become the award winning‚ ‘Asia Pacific Airlines of the year 2003’ by Centre for Air Pacific Aviation (CAPA) in 2003. Air Asia has successfully positioned itself in customers’ mind by using the “ Now Everyone Can Fly” slogan. Air
Premium Low-cost carrier Airline Supply chain management