Continental Airlines Inc. Analysis Strategic Management Vision Statement Continental Airlines Inc. seeks to lead its industry in superior customer service‚ innovative technology‚ employee satisfaction‚ and environmental advances‚ at home and abroad. Mission Statement At Continental Airlines Inc.‚ we strive to obtain excellent customer service and satisfaction through technological advances in on-line bookings and e-ticket purchases. We have strict security measures to ensure our
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Southwest Airlines in 2010: Culture‚ Values and Operating Practices 1. Has the AirTran acquisition make good strategic sense for Southwest? For the past 40 years Southwest Airlines has been known as the market share leader in domestic flight travel in the United States. The company has always been known for excelling in differentiating themselves among other low-fare carriers by providing a reliable product and an excellent customer service. Moreover‚ Southwest has also proven to be a profitable
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the existing brewery business and try to make it more profitable. The Kingfisher Airlines with its existing debt of close to Rs. 7‚000 crores facing the acute problem of debt burden‚ Bank Arrears‚ Income Tax problems for not paying TDS‚ Delayed Salaries‚ Fuel Dues‚ Aircraft Lease Rental Dues‚ Erosion of net worth and brand image. With the staff going on strike and airlines on the verge of stopping because of airlines suspended from IATA‚ the one possibility is to sell off the NPA assets to some other
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Summary 1.0 Executive Summary Puddle Jumpers Airlines‚ Inc. is a new consumer airline in its formative stages. It is being organized to take advantage of a specific gap in the short-haul domestic travel market. The gap exists in low cost service out of Anytown‚ U.S.A. The gap in the availability of low cost service in and out of the Anytown hub coupled with the demand for passenger travel on selected routes from Anytown indicates that a new entrant airline could be expected to capture a significant
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Singapore Airlines was founded in the year 1947 as the Malayan Airways Limited (MAL) during the British invasion at the Tanah Melayu. After the events Independence in 1957‚ the Malayan Airways Limited has changed its name to Malayan Singapore Airlines (MSA). However‚ the company name should be changed again as a result of the separation of Singapore from Malaysia in 1965. This company was separated in two different entities which are the Malaysian Airlines (MAS) and the Singapore Airlines (SIA). As
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Tale of Two Airlines: Case Study Professor McPherson discussed in his case study how two different airlines manage passenger booking issues caused by flights delays with the resource they have at hand. In 1985‚ Professor McPherson became a loyal passenger to a London-based airline due to their exceptional service. This happened when he encountered a problem in making his connecting flight due to weather delays. The London- Based airline quickly resolved the issue. He spoke to a first class flight
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Learning new vocabulary is easy. Remembering new vocabulary is much more difficult. This is what my students tell me all the time. Experts who study memory say that we need to hear or see or use a new word at least 50 times before we can actually "own" the word ourselves. So here’s some tips to help you remember the new English words that you learn: Tip #1 Write your new words on sticky notes and put them in prominent places in your house or office - next to the bathroom mirror‚ on the refrigerator
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based in Hong Kong‚ is an Asian commercial airline founded in 1946. The company offers passenger services and cargo services to 120 destinations world-wide (Cathay Pacific‚ 2010). Airline business has been noted to be the most competitive business in the world. Market executives should be competitive to cope with the challenges of this kind of business. Porter’s Five Forces model applied to the organization 1. Traditional Competitors Airline business is a challenging business. Highly
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INTERNATIONAL AIRLINES Air travel remains a large and growing industry. Despite being plagued by several factors such as overcapacity‚ commoditization of offerings and cutthroat rivalry to name a few‚ it facilitates economic growth‚ world trade‚ international investment and tourism. This case study will analyze the external factors affecting the airline industry‚ analyze the internal factors affecting Singapore International Airlines (SIA) and critically discuss the different generic strategies in the
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In 1992 Southwest Airlines was the only major airline in the US to post a profit. In 1993 the same airline outperformed its competitors. The CEO‚ Herb Kelleher stated the primary and most challenging SWA goal is to offer great service at low cost. SWA was able to meet and exceed this goal by competing using a new-game strategy. They sought to restructure the airline’s business to match company strengths. Instead of adapting to the way that other airlines operated‚ they created their own set
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