Summary and book report The Service Advantage: How to Identify and Fulfill Customer Needs Karl Albrecht‚ Lawrence J. Bradford. Homewood‚ Ill.: Dow Jones-Irwin HF5415.5 .A43 1990 Summary: According to this book‚ to know your customer is the basis thing for a success business. A good way to learn to do something better is to observe in action those who do it very well. The company who know their customers better than anyone else has more chance to success. In order to know your customers first
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A Tale of Four Learners Summary Bernice McCarthys’ essay‚ “A Tale of Four Learners‚” is about her classifications of the different types of learners based on the system she created‚ THE 4MAT. The four types of learners are: Type 1 learners‚ Type 2 learners‚ Type 3 learners‚ and Type 4 learners. The names of the people she uses in the essay are Lisa‚ Marcus‚ Jimmy‚ and Leah. Linda was a highly imaginative student who favored feelings and reflecting. She was a Type 1 learner‚ who struggled with
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Looking At The Holistic Select Dog Food Company: In 2008‚ Holistic Select Natural Pet Food‚ combined with Wellness Natural Pet Food‚ Eagle Pack Natural Pet Food‚ and Old Mother Hubbard Natural Dog Snacks to form WellPet LLC. They’re a privately held subsidiary of the Berwind Corporation‚ with their main office in Tewksbury‚ Massachusetts. They also have a dog food factory in Mishawaka‚ Indiana. Holistic Select’s main drive is to give our pets natural nutrition to support their digestive health
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Written Assignment (Focus on Learner) Background The learner I have chosen for my focus assignment is a woman of Nepalese origin‚ she is in her early 30’s and she came to this country over 2 years ago as an economic migrant. She lives with her with family in London and is currently studying ESOL a Greenwich Community College. Educational Background The learner I have chosen has a general level of education from her native country‚ having attended nursery‚ primary and secondary schools. In
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LEL Task 1 – Learner Profile LEARNER IDENTIFICATION: Information about Faisa was gathered through a recorded interview‚ informal conversations in class‚ class assessments and a learning styles test (VAX). INTRODUCTION Faisa is a 21-year-old Somali woman. She moved to the UK in 2006 as a refugee. She lives in a council flat with her brother‚ his wife and her baby nephew. She worked in a mobile-phone shop for five months in 2008‚ but has been unemployed for the past eighteen months and
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After reading the book “Becoming a Learner” by Matthew Sanders‚ I was able to better appreciate the effect that positivity has on learning in a college setting as well as throughout our entire lives. There were a few key points that stood out to me‚ that I want to touch on briefly. Sanders said‚ “The primary purpose of college isn’t learning a specific set of professional skills‚ the primary purpose of college is to become a learner.”‚ I think that this statement is so true. Often times as young
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RESTRUCTURED BASIC EDUCATION -2002 I. Brief Introduction The 2002 Curriculum for formal basic education aims at raising the quality of the Filipino learners and graduates and empowering them for lifelong learning‚ which requires the attainment of functional literacy. The restructured curriculum makes use of innovative‚ interdisciplinary and integrative modes of instructional delivery whenever these modes are possible and appropriate “The government has not revised the curriculum for public
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CERTIFICATE IN TEACHING IN THE LIFELONG LEARNING SECTOR (CTLLS) Unit 5 : Assessing Learners in Lifelong Learning Contents 1.3 Assess how questioning and feedback contributes to the assessment process Page.2 2.1: Review the assessment requirements and related procedures of learning programmes Page.3 2.2: Carry out and record assessments to meet internal and external processes and Page.5 requirements (Appendix A) 3.1: Review ways in
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A child who is an English language learner (ELL) requires a positive‚ supportive‚ and secure environment in order to learn the second language (Gunning‚ 2013‚ p. 35). If the child feels a strong support system‚ he/she will have the confidence to attempt and work on their English skills (Gunning‚ 2013‚ p. 13). Educators must “know about and understand diverse family and community characteristics‚” which is NAEYC’s standard 2a. Acquiring knowledge on diverse characteristics that families exhibit will
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Ryan Hinds June 6‚ 2013 Disney Meets Davy In the wake of the Great Depression and World War Two‚ the country was still rebuilding and moral was on the rise. Television started becoming a major part of everyday life‚ as well as making an impact on viewers around the world. Using the great American hero Davy Crockett‚ Disney created an icon and created a franchise that would help in the economy. Along with the coonskin cap‚ moccasins‚ and toy
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