The current issue and full text archive of this journal is available at www.emeraldinsight.com/0960-4529.htm The impact of financial services quality and fairness on customer satisfaction Houn-Gee Chen Department of Business Administration‚ National Taiwan University‚ Taipei‚ Taiwan The impact of fairness 399 Julie Yu-Chih Liu Department of Information Management‚ Yuan Ze University‚ Chung-Li‚ Taiwan Tsong Shin Sheu Department of Industrial Eng. and Management‚ Nan Kai University
Premium Financial services Service
having doubts about the whole process‚ no one inspires me to continue on more than‚ my role model‚ Anne Frank. As most know from reading her diary in middle school or studying her life in history class‚ Anne Frank was a young‚ Jewish girl during the 1930 ’s and 40 ’s. Her family and another hid in a "Secret Annexe" of her father ’s office building to avoid persecution from the Nazi ’s occupying Holland. Anne was forced to leave basically everything she knew. Her life became incredibly uncertain‚ but
Premium Anne Frank High school World
The Life of Anne Frank On the Deportations "Our many Jewish friends and acquaintances are being taken away in droves. The Gestapo is treatiang them very roughly and transporting them in cattle cars to Westerbork‚ the big camp in Drenthe to which they’re sending all the Jews....If it’s that bad in Holland‚ what must it be like in those faraway and uncivilized places where the Germans are sending them? We assume that most of them are being murdered. The English radio says they’re being gassed
Free Anne Frank Otto Frank Miep Gies
When Anne Frank is given a diary for her thirteenth birthday‚ she immediately fills it with the details of her life: descriptions of her friends‚ boys who like her‚ and her classes at school. Anne finds comfort writing in her diary because she feels she has difficulty opening up to her friends and therefore has no true confidants. Anne also records her perceptions of herself. She does not think she is pretty‚ but she is confident that her personality and other good traits make up for it. Through
Premium Anne Frank The Diary of a Young Girl Otto Frank
After reading Anne Frank: Diary of a Young Girl‚ a personal diary of a girl named Anne who lived in hiding during World War II‚ I believe Anne’s wise words: that no matter what the situation‚ every person is still good at heart‚ whether you can see it or not. My opinion on this topic was greatly influenced by reading this extremely personal memoir of Anne’s life in hiding and the people in the world around her. No matter how bad a person might seem‚ I‚ like Anne‚ believe that deep down inside‚ they
Premium World War II Anne Frank Human
history level2 Evaluation In my research investigation of Anne Frank‚ the face of the Jews in the Holocaust‚ I found that she was just a normal Jewish girl going through the hardships of growing up. The fact that she was in hiding from the Nazi soldiers who were ruthless and blamed the Jews for their hardships‚ as well as the downfall of the First World War‚ made it extremely difficult for her and it was also what made her and her diary famous. I found that the internet was my main source in gathering
Premium Nazi Germany Jews World War II
Anne Frank: Diary of a young Girl “The Diary of a young girl” is an autobiographical novel written Anne Frank which details her experiences during the time of Nazi revolution. The book was conceived right after Anne received a diary as a birthday gift from her father‚ Otto Frank. Being the main character‚ Anne displays a spirit of endurance which is exemplified throughout the text. In deed endurance serves as a unique human spirit as characterized by Anne Frank‚ whereby she is able to endure
Premium Woman Fiction Short story
COM 181 OUTLINE FORM: SPEECH Topic: Anne Frank General Purpose: To inform Specific Purpose: To introduce Anne Frank and talk about her life. Introduction: Opening: How many of you heard or read about Anne Frank? Thesis: Today I will discuss the young and short life of one of the most well known Jewish victims of the Holocaust. Anne Frank was acknowledged for her quality of writing. Her diary is one of the world’s most widely read books and there has been many plays and films
Premium Anne Frank Otto Frank Margot Frank
The Trial of Anne Hutchinson The first word that comes to mind is unbelievable. Anne Hutchinson choose to privately believe in a theory that the Puritans way of thinking‚ was not the only or right way to think about religion. At first the Bay Colony found Anne to be an upright female citizen with knowledge and contributions to offer‚ as long as those contributions stayed within the theories and beliefs of the Puritans as they were known as “the people of God”. Governor Winthrop believed that in
Premium Anne Hutchinson Massachusetts Teacher
Challenges Anne Frank Faced during the Holocaust Anne Frank faced many challenges and had different ways of solving them. Some of those challenges we have today and so we don’t. Anne Frank lived through many restrictions just for being a Jew. During the time‚ in 1935 Jewish people were less then they had many laws that other didn’t have they had Nuremberg. The Nuremberg Laws were anti-Semitic laws that took away civil rights and citizenship from German Jews. The challenges that Anne Frank faced
Premium The Diary of a Young Girl Anne Frank Fritz Pfeffer