Introduction Performance appraisal or merit rating is the process of evaluating the performance and the qualifications of the employees in terms of the recruitments of the job‚ for which he is employed‚ for purposes of the administration‚ placement‚ selection for promotion‚ providing financial rewards and other actions which required differential treatment among the members of a group as distinguished from actions affecting all members equally. So it is the process of measuring quantitatively and
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place‚ organizations are dedicated to continual individual and organizational improvement. Performance appraisal is considered to be an important tool in accomplishing this improvement. In a study conducted by the American Productivity and Quality Center and Linkage Incorporated several organizations declined to participate in performance appraisal research as they believed their performance appraisal system to be a source of competitive advantage. One executive compared the revealing of his organization’s
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Performance appraisal Meaning and definition of performance appraisal and its objectives In simple terms‚ appraisal may be understood as the assessment of an individual’s performance in a systematic way‚ the performance being measured against such factors as job knowledge‚ quality‚ and quantity of output‚ initiative‚ leadership abilities‚ supervision‚ dependability‚ co-operation‚ judgment‚ versatility‚ health‚ and the like. Assessment should not be confined to past performance alone
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CHAPTER II: LITERATURE REVIEW This chapter collects the necessary literature used to be as the theoretic base to guide the research direction and to develop appropriate scale for measuring customer satisfaction in leisure industry. Earlier researchers found that there has been a close association between research on consumer satisfaction and quality measurement‚ therefore‚ the SERVQUAL model is chosen to apply in this context with some modifications. 2.1 Customer satisfaction A variety of researcher
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Performance Appraisal Any procedure that involves: 1. Setting work standards 2. Assessing the employee’s actual performance Relative to those standards: 3. Providing feedback to the employee with the aim of motivating him or her to eliminate performance deficiencies or to contribute and continue to perform above par Why Assess/Appraise Performance? 1. To provide feedback about strengths and weaknesses 2. To distinguish between individuals in allocating rewards 3. To evaluate and profile
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INTRODUCTION Performance appraisal has been one of the most-debated management practices for several decades. It has generated a wide variety of viewpoints. There are those who see performance appraisal as making an important contribution to human resource management‚ in that organizations require systematic information on how well employees are performing in their jobs as a key element in ensuring that human resources are used as effectively as possible. Employees at all levels experience a need
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Performance Appraisal The performance of the employees need to be appraises. The good performance is to be reinforced while the bad performance is to be corrected. Performance appraisal is a process of evaluating an employee’s current and/or past performance relative to his or her performance standard (Dessler & Varkkey‚ 2011). Performance analysis is critical to the success of the performance management. It is directly reflects the organization’s strategic plan. Performance appraisal‚ though often
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Chapter: 1.0 Introduction A performance appraisal‚ employee appraisal‚ performance review‚ or (career) development discussion is a method by which the job performance of an employee is evaluated (generally in terms of quality‚ quantity‚ cost‚ and time) typically by the corresponding manager or supervisor. A performance appraisal is a part of guiding and managing career development. It is the process of obtaining‚ analyzing‚ and recording information about the relative worth of an employee to the
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SUMMARY The performance appraisal system ideally is an organisation designed programme involving both the organisation and the personnel to improve the capability of both. The elements of performance management include: purpose‚ content‚ method‚appraiser‚ frequency‚ and feedback. The appraisal process involves determining and communicating to an employee how he or she is performing the job and establishing a plan of improvement. The information provided by performance appraisal is useful in three major
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Performance appraisal "Performance evaluation" redirects here. For the academic journal in computer science‚ see Performance Evaluation. A performance appraisal (PA)‚ also referred to as a performance review‚ performance evaluation‚[1] (career) development discussion‚[2] or employee appraisal[3] is a method by which the job performance of an employee is documented and evaluated. Performance appraisals are a part of career development and consist of regular reviews of employee performance withinorganizations
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