to the persuasive letter who persuade the reader to take action and the good-news letter who leaves a pleasant thought‚ the bad-news letter provides a negative or unpleasant information to the reader. The major goal of this type of letter is to help the reader understand and accept the message. Also‚ maintaining a positive relationship with the reader could help the writer to promote a good image of the company. Although‚ the message sent is different in all these types of letters I found that they
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The popularity of reality TV shouldn’t come as a surprise considering the fact that we live in a culture that worships vanity‚ rather than virtue. So here is the true reality behind reality TV. Reality TV‚ which is in the business of making us feel good rather than be good‚ actually contributes to the growing problems in our society by celebrating human weakness rather than human excellence. Reality TV doesn’t empower us‚ but rather overpowers us by taking our innate power and inner knowing and
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According to the video‚ the best strategy to make the situations better at work is to try to communicate with the boss as much as possible. However‚ they give no more indication as to how this communication should be carried out‚ or why it would be important for employees to have an open and honest communication with the boss. Write three paragraphs explaining the importance of fostering an open communication with your boss if you are having conflict in the workplace. How would you go about fixing
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Tremaine Murphy May 6‚ 2013 The Army Corps of Engineers‚ the federal agency charged with maintaining the nation’s coastline‚ said some of the 100 miles of barrier dunes in the region were built by the corps‚ others by local governments themselves. Many of the projects were built to withstand storms less powerful than Hurricane Sandy‚ the corps said‚ and even in places where the surge cut through the sand‚ the dunes helped to soften the blow. Cliff Jones‚ a program manager with the corps’s North
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a. Why does Budget Director Paula Harper feel such disappointment in Water Department Chief Engineer Mason’s behavior - and vice versa? Budget Director Paula Harper felt disappointed in Water Chief Engineer Mason’s because in her point of view as a Budget Director‚ she had to make a cogent recommendation to the Manager about additional personnel request. To do that‚ she had to have all information that she asked to Mason and his staff. This information would be used to determine whether they need
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Courtesy and Customer Service For the Health Care Professional Self-Learning Packet Introduction As we are all aware‚ HCMC has experienced significant change on a first hand level over the last year. The pressures of health care reform and finance have changed the course of health care forever. The health care industry has become increasingly competitive. We need to do all we can to meet or exceed the expectations of our customers to compete in this market. Several initiatives are underway that assist
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A STUDY ON CUSTOMER RELATIONSHIP MANAGEMENT RASTRIYA ISPAT NIGAM LIMITED VISAKHAPATNAM A project Report submitted for the partial fulfillment of the requirements for the award of “Master of business and administration” BY B. Naga Durgarao Reg no. 12H41E0013 ---------------- Under the guidance of Mr. M. Vijay kumar Sr. Manager (Marketing) FACILIATED BY SRI
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Important points to consider when training customer service employees. Who are the most important people in your organization? It may come as a surprise to learn that the most important people are your employees - not your customers. Customers come second. Without qualified and well-trained employees committed to strong customer service all of your efforts to please customers will be fruitless. Customer service training has become a popular way for service organizations to provide employees
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……………………………………………………………………………………………………………………………………………………………………. Governance is the act of governing. It relates to decisions that define expectations ‚grant power‚ or verify performance.it is the set of policies‚ roles‚ responsibilities‚ and processes that you establish in an enterprise to guide‚ direct‚ and control how the organization It consists of either a separate process or part of decision-making or leadership processes. "governance" means: the process of decision-making and the process by
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Do you remember what the worst decision you ever made was? Then thinking after it was over how stupid it was? I personally never could forget the Halloween of two thousand eleven‚ when my own worst decision transpired. It was a long night full of unplanned measures and ill-advised mistakes. That night I spent at jail‚ I learned that making better decisions in life is a part of growing up. On that sketchy Halloween night‚ it all started with the school play my classmates and I put on. We all put
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