CRM EXAM REVIEW Q1 1.1 The definition of CRM The systematic combination of people ‚processes and technology that is designed to enable an enterprise to find ‚acquire‚and retain customers 1.2 Globalization Extensive competitors Widespread usage in internet Record the customers information in 360 view Q 2 2.1 Mass Marketing vs Relationship Marketing Mass Marketing: is a market coverage strategy in which a firm decides to ignore market segment differences and go after the whole market
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DO YOU FAVOUR FOR MEASURING CHILDREN’S PROGGRES – FINAL EXAMS OR CONTINUOUS ASSESSMENTS? In many schools‚ students’ studies are evaluated by final examinations‚ while‚ in many other schools‚ students’ studies are assessed by continuous tests during the school year. I believe that continuous assessment is more useful‚ but final exams are also needed. Continuous tests during the school year do not put students under as great a pressure as final examinations at the end of each semester. For continuous
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Chapter #10 International Monetary System: Institutional arrangements that countries adopt to govern exchange rates. Floating exchange: exists when a country allows the foreign exchange market to determine the relative value of a currency. Pegged exchange rate: means the value of the currency is fixed relative to a reference currency. Fixed exchange: rate system exists when countries fix their currencies against each other. Value of the currency: is determined by market forces. The gold
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SPH 3UB Final Exam Review Paper 1: Multiple Choice (NO CALCULATOR PERMITTED) 1. Which one of the following contains three fundamental units? A. Metre Kilogram Coulomb B. Second Ampere Newton C. Kilogram Ampere Kelvin D. Kelvin Coulomb Second 2. Which one of the following lists a fundamental unit and a derived unit? A. ampere second B. coulomb kilogram C. coulomb newton D. metre kilogram 3. Which one of the following measurements is stated correctly
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UNIVERSITY OF KWAZULU- NATAL HOWARD COLLEGE EXAMINATION : NOVEMBER 2010 SCHOOL : ENVIRONMENTAL SCIENCES LEVEL : 1 MODULE : ENVIRONMENTAL SYSTEMS CODE : ENVS120 H2 DURATION : 3 HOURS TOTAL MARKS : 100 __________________________________________________________________ INTERNAL EXAMINERS: Mr N Njoya Mr J Lutchmiah EXTERNAL EXAMINER: Dr O Mutanga ______________________________________________________________________ ANSWER EACH SECTION IN A SEPARATE ANSWER
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1. In which of the following scales‚ the interval between upper and lower fixed points is divided into 100 equal parts? a) Fahrenheit scale b) Both b and c c) Kelvin scale d) Centigrade scale 2. In how many equal parts‚ the interval between upper and lower fixed points is divided in Fahrenheit scale? a) 100 b) 180 c) 120 d) 80 3. In which of the following scales‚ the interval between upper and lower fixed points is divided into 100 equal parts? a) Fahrenheit scale b) Both b and c c) Celsius
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1. (Chapter 06): Describe a relational DBMS (RDBMS)‚ its underlying data model‚ data storage structures‚ and manner of establishing data relationships: a. A relational DBMS (or RDMBS) is a data management system that implements a relational data model‚ one where data are stored in a collection of tables and the data relationships are represented by common valves‚ not links. Pg.247 b. Data are stored in a collection of tables and the data relationships are represented by common
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1. What seems to be the major cause of the shootings at Columbine High School in Colorado? a. Exclusion‚ mockery‚ and taunting at school. 2. A bully’s victim usually ________. a. has less power than the bullies 3. Sexual jealousy is a particularly powerful determinant of aggression in ________. a. cultures of honor 4. Children are likely to behave less aggressively when they a. have models of nonaggressive behavior. 5. The only firm conclusion about pornography that
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The three particles that make up atoms are d. protons‚ neutrons‚ and electrons. Which of the following statements about a compound is true? A. The physical and chemical properties of a compound are usually very different from those of the elements from which it is formed. A covalent bond is formed as the result of b. sharing electrons. In a water molecule‚ shared electrons spend more time around the oxygen atom than the hydrogen atoms. As a result‚ the oxygen atom is a. slightly negative.
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1. The principal goal of the information security program should be to ______. Answer: ensure that systems and their contents remain the same. 2. Information security has more to do with _____ than with _____ Answer: management‚ technology 3. True or False: Many organizations find that their most valuable asset is their data. Answer: True 4. True or False: A computer worm consists of segments of code that perform malicious actions. Answer: True 5. ____ are hackers of limited skill
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