Running head: PROCESS FLOW: SUPPLY CHAIN MANAGEMENT PROCESS FLOW: SUPPLY CHAIN MANAGEMENT AND ELECTRONIC DATA INTERCHANGE (EDI) Clifford Butler Operation Management November 1‚ 2009 Table of Contents Abstract……………………………………………………………………………………………3 Introduction………………………………………………………………………………………..4 The Internet-based supply chain system for mass customized markets………..………………..4 The role of electronic data interchange (EDI) and the Internet in supply chain integration..…...5
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Benihana of Tokyo Benihana is a steakhouse with food cooked in front of the customers by Japanese chefs and the decorated in an authentic Japanese setting. Operation advantages: Benihana has several operation advantages: firstly‚ by eliminating the need for a conventional kitchen with hibachi table arrangement‚ the restaurant keep labor cost low while providing attentive service. Secondly‚ the dining space was increased. Thirdly‚ by reducing the menu to three simple Middle American entrees‚ the
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conditions of the company‚ particularly the following areas: • Operational and strategic implications of company direction • Labor utilization • Materials • Capacity • Information flow • Evaluating the following performance criteria: Quality‚ Productivity and Delivery. Following detailed analysis of data‚ process flow and inventory strategies‚ my recommendations will be focused on the following opportunities: 1. Changing strategy from current position to one which concentrates on producing
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Characteristics and Issues | Benihana of Tokyo | Broadway Pizza | Conflicts & Lessons | Competitive Advantage | * Low cost (competitor) * Labor cost * Strategic Marketing * Low waste * Lower overhead | * Use of technology * Family oriented | Rocky Aoki was able to keep labor‚ food‚ beverage and facility costs lower than traditional restaurant design using hibachi grills‚ a new service innovation. This service innovation however‚ did require higher marketing costs‚ as the American
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1. What are the differences between Benihana’s production process and that of a typical restaurant? How do these differences affect a customer’s dining experience? Method Typical American food: you order form the menu and the bus boy will bring to your table Food is prepared table-side. Provides unique “dinner and a show” type of experience. Floor plan: Allows more floor area for dining (only 22% of space is for preparation‚ storage and office space) Small bar/lounge area - Attentive:
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BUSINESS SCHOOL Cover Sheet for Individual Assignment: Case Study of Benihana of Tokyo Your assignment cannot be returned to you unless you clearly print your name and address in the box below. William Tan Wei Leng Block 308 Canberra Road #13-99 Singapore 750308 Name: William Tan Wei Leng Student ID: 1656521 Subject name: Operations Service Management Lecturer name: Max Zornada Due date: 10 July 2015 KEEP A COPY Please be sure to make a copy of your work before you submit it. On rare occasions
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MIS 374 Rev 02 Process Modeling: Context Diagrams and Data Flow Diagrams (DFDs) Introduction Figuring out the business processes for complex systems can be complicated. For example‚ if the goal is to streamline an existing supply chain process‚ your investigation will cross multiple business units‚ perhaps starting with an on-line order‚ a retail store pick-up‚ or a telephone order. How does the current process work to replace items in inventory storage and on retail shelves? Computer systems
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health services as the residents of the larger urban centers. Quinte MRI is experiencing difficulty in meeting the expectations of 2 scans per hour. As a result‚ productivity is declining and they losing the referral of many of their colleagues. The process is creating a lot of variability and uncertainties that Quinte MRI are dealing with. Solving the issue of the “bottleneck” will make the operation more effective and manageable. By assuming the role of David Wright and Kevin Saskiw‚ I will recommend
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Mobile Cement Plant Process Flow Chart The main raw materials used in the cement manufacturing process are limestone‚ sand‚ shale‚ clay‚ and iron ore. The main material‚ limestone‚ is usually mined on site while the other minor materials may be mined either on site or in nearby quarries. Another source of raw materials is industrial by-products. The use of by-product materials to replace natural raw materials is a key element in achieving sustainable development. In the wet process‚ the slurry is fed
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1) How do the principles outlined in the “principles of redesign” relate to the changes suggested by Andy in the Call Center Design for Lion Financial Services? One of the process design principles is to enable workers to make decisions. Andy is assigning the decision-making authority to the agent‚ by providing the agents with clear-cut rules of thumb to guide them through resolving customer issues and by providing a call blueprint that details how to respond to specific calls. Should
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