Operations Management & Decision Making – Planning And Control Assignment The organisation I have chosen to examine from an operations management and decision making standpoint is McDonald’s‚ a worldwide chain of fast food restaurants‚ which are run either by a franchise‚ an affiliate or by the corporation itself. There are over 31‚000 branches of McDonald’s worldwide1. It is estimated these restaurants serve a collective 47 million customers daily2. The restaurants mainly sell customers traditional
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Sales and planning operations Individual Contents Introduction....................................................................................................................................... 3 Introduction to the organization ..................................................................................................... 4 Task 2 ........................................................................................................................................... 4 2.1)
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Assignment London Churchill College Programme: BTEC Higher National Diploma (HND) in Business Unit Number and Title: (34) Operations Management Unit Level (QCF): 5 Module Tutor: Cliff Sikpi Email: Cliffsikpi@yahoo.com Date Set: 28/09/11 |Learner’s name and statement of authenticity | |
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Chapter 1 Operations and productivity 1. Why should one study operations management? We study OM for four reasons. We study how people organize themselves for productive enterprise. We study OM because we want to know how goods and services are produced. We study OM to understand what operations managers do. We study OM because it is such a costly part of an organization. Productivity can be measured in a variety of ways‚ such as by labor‚ capital‚ energy‚ material usage‚ and so on. At Modern
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Sales and Operations Planning | | TRUE/FALSE 1. The sales and operations plan is a statement of a company’s production rate‚ workforce levels‚ and inventory holdings based on estimates of customer requirements and capacity limitations. • Answer: True • Reference: Introduction • Difficulty: Easy • Keywords: sales‚ operations‚ plan‚ production‚ rate‚ workforce 2. A production plan is another name for a manufacturing firm’s sales and operations plan.
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Operation management can be summarized as techniques for restructuring the infrastructure to gain a competitive advantage to optimize decisions and processes utilized in business practices. Operation management gives the managers a systematic way to enhance their day to day processes and assist in maximizing revenues. One of the key objectives practiced by an OM manager is making ethical decisions during the planning‚ reviewing‚ and implementation stages of new processes. This paper will briefly
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businessdictionary.com/definition/production.html) Operation = Operation transforms resource or data inputs into desired goods‚ services‚ or results‚ and create and deliver value to the customers. Two or more connected operations constitute a process‚ and are generally divided into four basic categories: (1) processing‚ (2) inspection‚ (3) transport‚ and (4) storage. Source:(http://www.businessdictionary.com/definition/operations.html) Management = The organization and coordination of the activities
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Question 1 DEFINE OPERATIONS MANAGEMENT AND DISCUSS ITS ESSENTIAL FEATURES AND THE IMPORTANCE/BENEFITS OF OPERATION PRIORITIES Introduction: Every organization is in business because it has products‚ services and in some cases a combination of the two (i.e. product and service)‚ that it offers customers as a solution to a particular need or want they have. This implies that‚ the very core business of every organization is to get these products and services readily available to customers‚ through
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PLANNING THE IT OPERATIONS AUDIT The mere mention of an "audit" is enough to make anyone nervous. But‚ put in proper perspective‚ an audit of IT operational policies and procedures is an effective means of assessing the viability of IT services and functions. An audit will serve its intended purpose if two primary objectives are reached: 1. Audit goals are clearly defined in advance‚ stating the purpose of the audit and the expected results. 2. Audit results are applied to improve
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3.2 Environmental Factors ix 1.4 Two Types of Personal Selling x 1.4.1 Professional Sales People x 1.4.2 Support Sales People x Task Two xi 2.1 Sales Process for Personal Selling xi 2.1.1 Prospecting xi 2.1.2 Pre approach and planning xii 2.1.3 Approaching the client xii 2.1.4 Indentifying Client Needs xiii 2.1.5 Presenting the Product xiii 2.1.6 Handling Objections xiii 2.1.7 Gaining Commitment xiv 2.1.8 Follow-up and Keeping Promises xiv Task Three xv
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