"British airways core competence" Essays and Research Papers

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    Communicative Competence

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     Communicative Competence  What is Communicative Competence? Hymes The ability to interpret messages and negotiate meaning within specific contexts. Savignon An interpersonal construct examined by means of overt performance of two or more people in the process of communication.  James Cummins (1980) CALP Cognitive/Academic Language Proficiency Context Reduced * Surface features of language * Focus on form * Used for classroom exercises * Communicative capacity of language

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    Intercultural Competences

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    Intercultural competence Definition: Intercultural competence is the ability to communicate successfully with people of other cultures. We say that a person is intercultural competent‚ if he/she understands the culture-specific concepts of perception‚ thinking‚ feeling and acting.. Intercultural competence it is also called cross-cultural competence. Why and what for Intercultural Competence: Intercultural competence is needed as the basic ability for any interaction! It is not only necessary

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    Cultrual Competence

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    Cultural Competence Assessment Ericka Childs‚ Shaprae Morris‚ Luz Lopez‚ Mark Walker BSHS 421 September 12‚ 2013 Professor Zemp Cultural Competence Assessment View Heights Convalescent Hospital is a accredited‚ skilled nursing facility (SNF)‚ designated an Institute for Mentally Diseased (IMD)‚ centrally located for more than 30 years in Los Angeles‚ CA. View Heights Convalescent Hospital is a licensed Skilled Nursing Facility (SNF) for the short-term placement of adults diagnosed with

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    Emotional Competence

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    On-the-Job Training for Emotional Competence During the early stages of their careers‚ leaders tend to focus on developing their technical and analytical skills‚ paying little attention to their capacity to recognize and manage their own emotions and those of others. This can hurt them later in their careers. But emotional competence can be nurtured‚ and although formal programs are a good starting point‚ learning from everyday opportunities at work is most effective. F or leaders‚ success

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    Communicative Competence

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    2 On Communicative Competence Dell Hymes This paper is theoretical. One connotation of "theoretical" is "programatic"; a related connotation is that one knows too little about the subject to say something practical. Both connotations apply to this attempt to contribute to the study of the "language problems of disadvantaged children". Practical work‚ however‚ must have an eye on the current state of theory‚ for it can be guided or misguided‚ encouraged or discouraged‚ by what it takes

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    Cultural Competence

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    Key Terms for Cultural Competence Cultural Competence: The effective integration of cultural awareness and cultural knowledge to meet needs of culturally diverse clients Cultural Accommodation: Supporting and facilitating the use of cultural practices that have not been found to be harmful to the client. Cultural Repatterning: Working with clients to make changes in health practices when the client’s cultural behaviors are harmful or decrease their well being. Cultural Preservation: The support

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    Explain the Importance of carbon taxes for the airline industry. Can Ryanair and British Airways respond in the same way? What is “Carbon Tax”? In the past‚ polluting was free. Generating pollution has a cost‚ which is a cost on earth natural environment‚ our economy and earth way of life. A Carbon Tax changes this. Instead of being able to pollute for free‚ polluters must pay for a price for every tone of carbon pollution is created. How does “Carbon Tax” affect the flight industry? Industry

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    competence modelling

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    The Art and Science of Competency Modeling: Best Practices in Developing and Implementing Success Profiles By J. Evelyn Orr‚ Craig Sneltjes‚ and Guangrong Dai •  ompetency models C create a foundation for integrated talent management systems which are linked to increased shareholder value. Human capital has the potential to differentiate an organization •  xtensive research E has identified the leadership competencies required for success – do not reinvent the wheel

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    Crm in Airways

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    Customer Relationship Management In AIRWAYS Introduction Customer Relationship Management (CRM) consists of the processes a company uses to track and organize its contacts with its current and prospective customers. The work of CRM involves focusing on service-automated processes‚ information gathering and processing‚ and integration and automating various customer-serving processes in a company. CRM software is used to support these processes; information about customer and customer interactions

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    Doctrine of Competence

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    Doctrine of Competence-competence The proper allocation of responsibilities between courts and arbitral tribunals for resolving disputes concerning arbitral jurisdiction – disputes about whether the plaintiff’s claim ought to be decided by an arbitral tribunal or a court – has been one of the most complex and controversial question of modern arbitration law. Although there is broad agreement on one general proposition that arbitrators are empowered to rule on their own jurisdiction and then proceed

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