Dave’s Burgers Case Dave’s Burgers is striving to keep up with its competitors in the market. The company constructed drive-through windows at all of its locations in order to increase customer traffic. The company had continuous problems after installing these drive-through windows and actually lost some of its market share to its competitors. The management team selected three locations to test TQM methods. They discovered that the major problem was slow‚ erratic service at the drive-through windows
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launched its “All-Natural Burger” in December of 2014 in the USA. It is appealed to be the first fast food restaurant to offer an “all-natural” burger. Alas‚ the “all-natural” aspect of this burger is barely its beef patty that is argued to be free-range and grass-fed with no added hormones‚ antibiotics‚ nor steroids. The ingredients used for making this burger includes fresh baked bun‚ bread and butter pickles‚ lettuces‚ vine-ripened tomatoes‚ red onions‚ the “all-natural” beef patty‚ mild cheddar cheese
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C H A P T E R Operations Strategy in a Global Environment 2 DISCUSSION QUESTIONS 1. Global seems the better label for Boeing since authority and responsibility reside in the U.S.—the home country. 2. Six reasons to internationalize: Reduce costs‚ improve supply chain‚ provide better goods and services‚ attract new markets‚ learn to improve operations‚ attract and retain global talent. 3. No. Sweetness at Coca-Cola is adjusted for the tastes of individual countries. 4. A mission is an organization’s
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Module B: International operations management Case: Benihana of Tokyo Case Preparation: 1. 2. 3. 4. 5. What are the differences between the Benihana production process and that of a typical restaurant? Examine the production system in detail. (Try and draw a simple process diagram). What are the major design choices which generate operating efficiencies? What is the process flow at Benihana? How many customers can the restaurant process and what is this as cash flow? What role does the
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changes will be needed in manufacturing to effectively compete in the new environment. The purpose of the case is to expose the students to the concept of a manufacturing strategy and the changes in manufacturing which are associated with a change in strategy. The case provides an effective vehicle for teaching this and also for the concept of integrating all aspects of operations. Discussion Questions 1. What objectives should be adopted in manufacturing with respect to cost‚ delivery
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MOS burger MOS burger services is trading as MOS burger‚ it is a fast-food restaurant chain that originated in Japan. It is now the second largest fast-food franchises in Japan after MacDonald’s and owns numerous overseas outlets over East Asia‚ including Singapore‚ Thailand and Indonesia.1 (Jimmy Wales‚ http://www.mosburger.com.sg) Nowadays‚ the MOS burger uses a bun made of rice mixed with barley and millet. This is different from MacDonald’s. In Singapore‚ MOS burger is also very popular. Many
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Managing Hardware Assets * Management challenges By shifting to more up-to-date computer hardware‚ Organization were able to provide more computing power for their operations. To select the right computers‚ management needed to understand : 1.How much computer processing capacity its business processes required? 2.How to evaluate the price and performance of various types of computers? 3.To known the financial and business rationale for hardware technology investments. Management also had to
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UPS and HP: Value Creation through Supply Chain Partnerships Executive Summary United Parcel Service (UPS) and Hewlett Packard (HP)‚ both global leaders in their industries‚ strategically aligned themselves to capitalize on their ability to competitively provide superior services to their customers. UPS‚ a global distribution company and HP an information technology firm signed a contract solidifying a three year partnership in the early
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1. How does Salesforce.com use cloud computing? Salesforce.com use Cloud Computing as “platform” that enable many companies deliver applications. There are three types of clouds of Salesforce.com which is: the Sales Cloud‚ the Service Cloud‚ and the Custom Cloud. The Sales Cloud and the Sales Cloud are for improving sales and customer service. What is special is Custom Cloud that customer can create their own APP. These clouds allow their customers to specify their applications or build new applications
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uncooked beef patty. This strange but practical method eventually developed into the creation of modern ground beef. Now that you have ground beef‚ you know what has to come next: the hamburger. Some believe that the hamburger came from a meatball stand owner who flattened his meatballs between two slices of bread. He then called his new on-the-go creation “Charlie’s Hamburgers”. Others believe that the hamburger originated from a hotdog vendor who decided to substitute their hotdogs for beef‚ naming
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