Examination Paper of Business Communication IIBM Institute of Business Management Examination Paper Subject Code-B109 MM.100 Business Communication Section A: Objective Type (10 marks) This section consists of Multiple choice questions Answer all the questions. Each question carries 1 mark. Multiple Choices: 1. ___________is an essential function of business organization: a. Information b. Communication c. Power d. None of the above 2. Physiological barriers of listening
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Six barriers to effective communication The way we communicate affects our ability to get along with other people. We can fall into common traps which prevent us from communicating effectively. Read about these six barriers to communication and think about whether you allow them to block your communication with other people. 1. Non-listening Are you really listening‚ or just waiting to talk? Active listening involves helping the other person to speak by using attentive body language and encouraging
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Communication in Business IMPORTANCE OF COMMUNICATION Success of any business lies in effective communication. The more effective the communication is‚ the better the results are. Communication is effective when it produces desired action in the reader or audience. Effective communication is essential for the survival and progress of a business concern. The ability to communicate effectively is an essential quality of a businessman. A person may be intelligent but he
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BUSINESS COMMUNICATION Assignment - A Question 1. What are the barriers to effective communication? Question 2. a) What is effective listening? How do you improve your listening skills? (b) What is the difference between hearing and listening? Question 3. a) Explain barriers to effective listening? (b) How can we overcome listening barriers? Question 4. How do you improve your communication skills to make business effective? Question 5. Explain Negotiation? What is the role of body
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Table of Contents 1.0 LETTER 3 2.0 INTRODUCTION OF LISTENING SKILL 5 2.1 What is business communication? 5 2.2 Barriers to listening 7 2.3 How to overcome such barriers and improve our listening skill 8 2.4 Conclusion 9 3.0 REFERENCE 10 Question 1 You are John Branes‚ Manager of a company called Universal Stationers situated in Australia. Using your knowledge of effective letter writing‚ write a courteous letter in correct format to an applicant (Mary Rossa) who has applied for
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Communication Needs Communication needs have been identified. One need is the fact that the day shift and night don’t take the time to hand over all the relevant information relating to the work. As a result no communication is in place and the hand over shift don’t have the information required to complete tasks or make the right actions. The other communication need is the communication from the security department to the building staff reminding them of the security policies on site. The
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scope of business communication? a12 a11 State the principles of business communication? a12 Draw communication process? Discuss the importance of business communication ? s12 What are the principles of business communication? discuss any three of them ? s12 a11 Mention the ways of improving the effectiveness of communication ? a11 Discuss the characteristics of effective communication ? s11 Discuss the process of effective communication ? s11 Mention the 7e’s of business communication ? s11
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BUSINESS COMMUNICATION 1 C O N T E N T S Blocks/Units Details of Topics BLOCK I Unit 1 Unit 2 Unit 3 BLOCK II Unit 4 Unit 5 Unit 6 Unit 7 BASICS OF COMMUNICATION Significance of Business Communication Overcoming Barriers to Communication Strategic Relevance of Communication ORAL COMMUNICATION SKILLS Essentials of Oral Communication Skills Delivering a Persuasive Speech Successful Meeting Skills Listening Skills Pages 4 22 34 49 65 74 85 BLOCK III WRITTEN COMMUNICATION SKILLS
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Explain mechanisms that can reduce the impact of communication barriers As much as there are barriers‚ they can easily be prevented with some common sense: Preventing background noise – Background noise is something you can’t really stop but you can attempt to minimise it. If you own an office building‚ it is most likely it will be next to the main road‚ where you’ll hears cars and people passing by and that can be a major barrier for your performance. What you could do is install soundproof windows
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INDIAN INSTITUTE OF MODERN MANAGEMENT (IIMM) Registration No. : IIMM/DH/1/2007/5516 Course : PM & HRD ASSIGNMENT :-BUSINESS COMMUNICATION Answer 1. (a) Communication Meaning and Definitions Communication is the nervous system of an organisation. It keeps the members of the organisation informed about the internal and external happenings relevant to a task and of interest to the organisation. It co-ordinates the efforts of the members towards achieving organisational objectives. It is the
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