cause severe third degree burns in less than a second.” That is exactly what the coffee ended up doing to Stella Liebeck. She ended up with burns all over her buttocks and thigh. In McDonald’s defense‚ they can use the principle of Caveat Emptor or Buyer Beware. McDonald’s can say that once they hand out their coffee they have no control over what happens to it. McDonald’s was not the one to actually spill the coffee on Stella Liebeck‚ she did it to herself. She knew that it was very hot‚ and she
Premium Burn
I. EXECUTIVE SUMMARY McDonald’s delivered strong performance and returns to shareholders in 2007. We have continued to build on our success as a trusted global consumer brand and grow our business by creating outstanding restaurant experiences for our customers. We have designed our executive compensation program to attract and retain excellent management and to motivate our executives and reward them for superior performance. We believe that our compensation program has played an important role
Premium Wi-Fi Hamburger Fast food restaurant
Introduction The story of McDonald’s started in the early 1940s when two brothers‚ Dick and Mac McDonald‚ and Raymond Kroc founded the McDonald’s Corporation with the company motto ‘Quality‚ Service‚ Cleanliness and Value’. Most of McDonald’s restaurants are operated by franchisees or by affiliates‚ some are operating under joint-venture agreements (www.mcdonalds.com). Nowadays McDonald’s is one of the most valuable brands globally and used to be the world’s largest restaurant chain‚ before Subway
Premium Fast food restaurant Fast food Brand
placement of item in order to make it successful. Marketing strategies must feature customer orientation‚ input‚ and accessibility in the fight to the top of the market. McDonald’s is no different. An example of this is illustrated with a comparison of McDonalds and Wendy’s. At first glance‚ they may appear to have roughly the same marketing mix and target markets. Both are fast food and provide similar products. However‚ looking closer‚ one can recognize that McDonald’s primary target market is children
Premium Marketing Happy Meal Hamburger
McDonald Sri Lanka is governed by the Head Office in USA who has total control on all activities in Sri Lanka. Everything from menus to promotions is directed from the US Head Office. Parameters they look at before entering a market include : The fast food culture itself was looked into. That is Mc Donald’s saw that KFC and Pizza Hut were already established in Sri Lanka Way they chose a franchisee are: Mc Donald’s requested for applications and financial stability was looked into. One of
Premium Asia Pizza Hut South Asia
Date: August 23‚ 2010 To: Professor Kopka From: Veronica Salas Subject: Strategic Analysis for McDonalds EXTERNAL AND INTERNAL ENVIRONMENTAL ANALYSIS External Analysis There are two conditions that are most significant in McDonald’s external environment that are: 1. The new trend in which customers are changing fast –food restaurants to healthier ones. 2. The arising competition to achieve growth in this industry. The fast-food industry is very complex and saturated. The key
Premium Fast food restaurant Fast food Burger King
marble arch in London? Suzhou’s Gate of the Orient? Wrong! Surely‚ the most famous arch in the world is the beautiful golden arch of the McDonald’s ‘M’! McDonald’s was founded in the United States of America in 1940 when brothers Richard and Maurice McDonald stated a humble barbecue restaurant. In that short space of time this small-town BBQ joint has taken over the world: now McDonald’s serves around 68 million customers daily in 119 different countries. That’s almost every country in the world! The
Premium Nutrition Food Restaurant
Starbucks is named after the first mate in Herman Melville’s Moby Dick. Our logo is also inspired by the sea – featuring a twin‐tailed siren from Greek mythology. The company was a single store in Seattle’s historic Pike Place Market. From just a narrow storefront‚ Starbucks offered some of the world’s finest fresh-roasted whole bean coffees. The name‚ inspired by Moby Dick‚ evoked the romance of the high seas and the seafaring tradition of the early coffee traders. Starbucks Opens first store
Premium Starbucks Coffee
outlets (See Table 1). Headquartered in the United States‚ the company began in 1940 as a barbecue restaurant operated by Richard and Maurice McDonald; in 1948 they reorganized their business as a hamburger stand using production line principles. Businessman Ray Kroc joined the company as a franchise agent in 1955. He subsequently purchased the chain from the McDonald brothers and oversaw its worldwide growth. [1] North America United States‚ Mexico‚ Canada Europe Austria‚ Belgium‚ Czech Republic‚ Finland
Premium Supply chain management Fast food Supply chain
Behavior * Economic man * Primarily rational 合理的 * Complete knowledge * Needs defined清晰的 * Estimate satisfy action判断令人满意的行为 * Maslow马斯洛 * Physiological 85%生理学上的 * Safety 70% * Social 50% * Esteem 40%尊敬 * Self actualization 10%自我实现 * High evolvement decisions * Low evolvement decisions * Engle-Kollat-Blackwell (EKB) * Mentalist心灵主义者 -exposure揭露‚ attention‚ comprehension理解‚ acceptance‚ retention保留 -stored information personality‚ attitudes
Premium Ethics Morality Sociology