Active Listening (& reflective) Skills Evaluation Summary 1. Describe briefly the micro-skills of listening and reflecting‚ and how they impact on the helpee. Active listening through body language and minimal interventions; being physically and vocally attentive while being almost transparent in the interaction gives the client a space they rarely find available to them. Put simply‚ we are talking about a helper who is really listening‚ actually caring and not interrupting to project his
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engage in a conversation where a person can receive feedback and a different perspective on the issues that they are dealing with in a non-judgemental and safe environment‚ McLeod (2007). In a recent counselling session‚ where I was the counsellor‚ I was invited to share the feelings and experience of my client who had some unpleasant experiences at work and he needed to talk to someone and express his feelings. According to Egan 2010‚ some of the important skills of an effective counsellor are good
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Communication skills There are many different types of communication skills used in care settings. They are used to support and value the service user; by using different skills it can make the service user feel more comfortable within the care setting. In this piece of work I will be researching four of them in detail; these are tone‚ pace‚ eye contact and body language. It is statistically proven by Albert Mehrabian that 7% of messages relating to communication is through speech‚ 38% of messages
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Writing Skills Improving your writing skills Make an effort to write regularly Read regularly and as widely as possible. Expand your vocabulary Look for different approaches to writing. Different structures or styles‚ a variety of tones and rhythms Take notice of the small‚ funny‚ interesting things that happen around you Re-read what you write to see if you have expressed yourself clearly Be open to criticism and feedback The style of writing will depend on the purpose of your writing.
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1. Conceptual Skills Conceptual skill is the ability to visualise (see) the organisation as a whole. It includes Analytical‚ Creative and Initiative skills. It helps the manager to identify the causes of the problems and not the symptoms. It helps him to solve the problems for the benefit of the entire organisation. It helps the manager to fix goals for the whole organisation and to plan for every situation. According to Prof. Daniel Katz‚ conceptual skills are mostly required by the top-level
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Introduction Soft skills( communication‚ time management‚ teamwork..ect) are introduced to complement University Malaysia Panha (UMP)students’ technical skills and knowledge. Generally‚ today’s job market demands more than just knowledge and skills. Beyond these job-specific technical skills‚ soft skills are nearly universally sought by employers. The challenge is to introduce a program which allows students to learn and capitalize their soft-skills competencies. Soft Skills department is given
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Academic Skills Week 2 Tasks Task 1 Example of a good introduction: Over the last five years‚ higher education lecturers have experienced a significant downturn in the quality of written work produced by students. For example‚ one of the important sections of any essay‚ the introduction‚ is often poorly written‚ providing nothing more than background information‚ or not included. McDonald has identified that: ‘Academic introductions are becoming a neglected part of an assignment by many students’
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Grohol‚ Adam M.(2006) Study Skills and Habits of Assessment. Academic‚ udaytm.edu/dep/study-habits-tips.htm. Ibesate‚ Joe Aldwin A. (2004) “Factors that affect the Academic Performance of Grade V Pupil (SY 2002-2003)”. Katha Publishing Inc.‚ Quezon City. Jackson‚ Carl J. (2009) Using the hybrid model of learning in personality to predict performance in the workplace. Phoenix Publishing Inc.‚ United States of America. Kizlik‚ Bob (1997) “Educational Psychology How to Study and Make Most of Your
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Multiple-choice exams Multiple-choice exams have become increasingly popular with teaching staff‚ especially with the advent of very sophisticated computer technology. Optical scanning of answer sheets makes marking a very simple chore. The computer can individually analyse each student’s performance and provide questionspecific information for follow-up learning. Given the popularity of multiple-choice examinations amongst examiners‚ it is best to be well
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Interpersonal Skills Report Communication is a fundamental part of our everyday lives. It is a process of expressing thoughts by using verbal and non verbal communication. Having excellent interpersonal skills‚ allows us to achieve effective communication with our peers and colleagues. Working within the social care sector it is vital to be able to communicate effectively with service users and with work colleagues. There are many different types of communication and over the years this had
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