A Survey and Analysis of various Tangible & Intangible Issues of Customer Satisfaction in After Sales Service of M&M vehicles Report Submitted for the partial fulfilment of requirement of The award of Degree of PGDM by Soumya Kanti Ghoshal PGDM No: 11052 Work Carried Out At MAHINDRA & MAHINDRA KOLKATA Under the Supervision of Koushik Ghoshal Area Customer Care Manager KOLKATA * CERTIFICATE BY ORGANISATION GUIDE * CERTIFICATE BY FACULTY
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What is E-Commerce? Electronic Commerce‚ commonly known as (electronic marketing) e-commerce or eCommerce‚ consists of the buying and selling of products or services over electronic systems such as the Internet and other computer networks. Some common applications related to electronic commerce are the following: Email Enterprise content management Instant messaging Newsgroups Online shopping and order tracking Online banking Online office
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Commerce Bank Executive Summary Commerce bank has been a pioneer in the banking industry by reverting to customer service. This has driven customers to the bank‚ but in order to stay ahead on the curve they want to move away from the model that has worked for them. They should focus on the current model and enhance it‚ rather than change it. Background Commerce bank also known as Commerce Bancorp is a New Jersey based bank founded in 1973 by fast food restaurant franchiser Vernon Hill
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Investigate Ben’s present suicidal ideation and intent. Ben‚ it is imperative that you understand that you are welcome to discuss any suicidal ideations you may experience openly with me. My role is to provide a listening ear and help ensure your safety." Have there been any recent thoughts of self-harm or suicide? "On a scale from 1 to 10‚ with 1 being the least intense and 10 being the most intense‚ how would you rate the strength of these thoughts?" Do you have any concrete plans or intentions
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E-commerce advantages and disadvantages E-commerce provides many new ways for businesses and consumers to communicate and conduct business. There are a number of advantages and disadvantages of conducting business in this manner. E-commerce advantages Some advantages that can be achieved from e-commerce include: • Being able to conduct business 24 x 7 x 365 . E-commerce systems can operate all day every day. Your physical storefront does not need to be open in order for customers and suppliers
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If I were to counsel a couple who was struggling due to past trauma‚ I would first begin by helping the couple identify the trauma and discuss how exactly it hinders their sexual experience (Penner & Penner‚ 2016). Once the problem is identified I would help them to work through the unresolved issues by addressing the emotions that are taking place when the problems arise during intimacy and also area of unforgiveness for what has happened to them (Penner & Penner‚ 2016). Penner & Penner (2016) stated
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1. Describe the mistakes that the chamber has made since the implementation of the Unitrak software – since the Midsouth Chamber of Commerce (A) case study. A. Prior to the implementation of Unitrak‚ Lassiter thought Unitrak had the software capabilities of help MSCC’s information system problems. Lassiter allowed the lack of “time” to be the guiding factor concerning the decision making of adapting the system. He‚ alone‚ was not qualified to make the best determination to adopt the Unitrak system
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BT8902 – E-Commerce – 4 Credits (Book ID: B1186) Assignment Set (60 Marks) Answer all questions 6x10 = 60 1. Explain the different activities carried out on E–Commerce‚ with appropriate examples. The core activities that are carried out on Electronic Commerce are: a) Buying and selling of products b) Shipping of products c) Producing financial statements All the above functions are carried out without any human intervention‚ and that is the reason of coining “E” in E–commerce. This however
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spiritual reformations‚ with the religion of the court changing just as often as the monarchs. This kind of political and religious unsettlement caused unsettlement within the population‚ which Elizabeth I addresses in her poem ‘The Doubt of Future Foes Exiles My Present Joy’‚ which would have been circulated publicly amongst her subjects. Elizabeth also caused discontentment within her own court by
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Social Business Networking and E-Commerce BUS 352 e-Business December 10‚ 2012 Social networking websites have become most hyped phenomenon‚ be the site formed for the purpose of recreational social networking or for businesses or business professionals networking. In this particular assignment though‚ we will discuss about the social networking site that is formed for business professionals. We will discuss the elements and concepts pertaining to that social networking website that played
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