ASSIGNMENT OF BUSINESS TO BUSINESS “MICROSOFT CORPORATION – THE DESIGN OF MICROSOFT SUPPORT NETWORK 1.0” BY KUNAL CHAKRABARTI‚ EPGP-03-042 SABYASACHI MAHAPATRA‚ EPGP-03-072 SOURAV MISHRA‚ EPGP-03-237 BACKGROUND: Microsoft Product Support Services (PSS) is the group who answers the phone when you call technical support for help. When you call PSS‚ the tech support representative will ask you how you’re going to pay for the call. Rates vary depending on whether you
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Change Management and Communication Plan MGT/311 February 4‚ 2013 James Malm Change Management and Communication Plan Riordan Manufacturing has decided to make a change to company’s customer management system. The company does not currently have any formal system for managing their customer information and has traditionally left this up to individual employees. This new system will require all employees to use one customer management system. Your team is now working to help Riordan implement
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which outlines the legal capacity and power of a company. The Corporations Act 2001 (Cth) s 57A1‚ defines a corporation as a separate legal entity‚ that includes any corporate body and unincorporated bodies that may sue‚ be sued or hold property in the name of an office holder appointed for that purpose. In context of corporate governance‚ the main issue is with the current legislation is in regards to director’s duties. Under the Corporations Act 2001 (Cth) s1802‚ directors have a civil obligation to
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CASE STUDY: PolyMedica Corporation (A) Northwood University DeVos Graduate School of Management September 17‚ 2012 PROBLEM STATEMENT PolyMedica’s method of capitalizing direct-response advertising expenditures rather than expensing the cost is under investigation by the U.S. Securities and Exchange Commission (SEC) and has caused concern for investors who are questioning the legitimacy of this practice. ANALYSIS
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Sample Grant Proposal Use this sample grant proposal to help you in the process of preparing your own request for funding. Check with your state department of education to see if they require a certain format in their request for proposal (RFP). Many foundations also have specific requirements. This sample grant proposal contains: • • • • Sample Cover Letter Sample Cover Page Sample Grant Proposal Sample Letter Format Grant Proposal for Foundations Kurzweil Educational Systems 14 Crosby Drive
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Xerox Corporation 1. Leadership through Quality was a strategy developed by Xerox as a result of competitors being financially strong‚ technologically advanced and having excellent customer relations. Xerox Corporation through its strategy tries to meet its customer requirements. The strategy is viable as Xerox through this strategy tries ensuring that definition of Quality is meeting the customer requirements all the time. The three major components of LTQ are Employee Involvement that stresses
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I am familiar with Pell grants as a student. However‚ I never truly knew what it was and how it would affect me personally. So‚ I began to do some research on what a pell grant is? And when‚ or how they are disbursed to students all over the country. The reason why I am writing about Pell grants is because in our English class book “The Other Wes Moore” by the author Wes Moore It was brought to my attention the topic about pell grants. One of the Wes Moore’s mothers was going to college and the only
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Change Management- Shangri-La 2000 Introduction The paper reviews the changing event of organizational culture of Shangri-La Asia Limited (hereinafter referred to as “Shangri-La”) held in the 1990s. In spite of enjoying some appreciable profits and rapid development of the scale of the company in the early 1990s‚ their management concerned the urgency of change in organization culture in order to enhance customer loyalty through creating a common goal and a set of common values within the organization
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Conclusion___________________________________________________________25 Glossary_____________________________________________________________26 Introduction In the Arts Corporation Case‚ we are presented with a lawsuit put together by all female employees that work at Artsy Corporation. With this lawsuit the female part of the company tries to make a point that they have been discriminated in the workplace due to their gender. They make a statement that gender would affect certain
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CASE #4: 3M Canada: Industrial Business Division PROBLEM RECOGNITION * The target is to increase growth rate from 3-5% to 12-15% in 18 months * OEM market is mature with limited prospects of expansion * Ultimately shifting overall focus from OEM market to MRO market * High unfamiliarity and low exposure to the MRO market * IBD’s share of distributor sales was 2% of distributors’ revenue * Transitioning focus from Special and Niche accounts to Large National accounts
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