REFORM AND CHANGE MANAGEMENT: MANAGING CHANGE IN PUBLIC SECTOR ORGANISATIONS A UNDP CAPACITY DEVELOPMENT RESOURCE Capacity Development Group Bureau for Development Policy United Nations Development Programme November 2006 1 CONTENTS Page ACRONYMS AND ABBREVIATIONS EXECUTIVE SUMMARY I. II. III. IV. Introducing the Issue Organisational Change - What have we learnt so far? Managing Change – Tools and Methodologies in Implementation Guiding Principles for UNDP in Facilitating Change Management
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Resistance to change Definition The phrase “resistance to change” is quite often used in the organizational change research as a justification for explaining why efforts to introduce new technology‚ procedures or management practices fall short of expectations or fail altogether (Oreg‚ 2006). Zaltman & Duncan define resistance as "any conduct that serves to maintain the status quo in the face of pressure to alter the status quo” and in the view of Folger & Skarlicki resistance is defined as "employee
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Introduction Organizational change management (OCM) is a framework for managing the effect of new business processes‚ changes in organizational structure or cultural changes within an enterprise. Simply put‚ OCM addresses the people side of change management. Organizations operate in multiple environments (temporal‚ external and internal). The key task is to work with and try to manage them – in Schein’s (1988‚ p.94) words‚ organizations have continually to achieve ‘external adaptation and internal
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INITIATING CHANGE IN THE MANUFACTURING DIVISION OF POLYPROD CASE By: Martin Pirgiotis Leading Organizational Improvement Professor Thad Barnowe Introduction: Roberta Jackson‚ the concerned‚ experienced first-level project manager who works for the headquarters site of the manufacturing and distribution division of Polyprod is trying to improve the current information management practices. She realizes that it will not be an easy job. Failing to do so would in the future cost Polyprod millions
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The Heart of Change‚ written by John P. Kotter and Dan S. Cohen‚ reflects upon change and its influence on organizations. Kotter and Cohen claim that change is the only constant. By focusing on change management through the behaviors of people‚ the authors claim that an eight step process to alter organizational changes is possible and can lead to successful outcomes. The author demonstrates the success of change management through real life scenarios that influenced and motivated change in that particular
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Organizational Leadership and Change Management LDR/515 "Leading Change" Simulation By: Angela Cassidy‚ Carl V. Gibson‚ Angela Hairston‚ Trey LaRoe‚ and Troy Neumann Mentor: Mr. Bruce W. Webb University of Phoenix Date: June 4‚ 2007 Week Four Leading Change "Leading Change" Simulation Exercise Run the "Leading Change" simulation found on your rEsourceSM course page as an individual before meeting with your Learning Team. Then‚ as a team‚ complete the following assignment. Cultural
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Organizational Change Process Organizations need tactical responsiveness to external dynamics to bring strategic renewal within the continuum‚ which organizations need to create and maintain outstanding performance (Spencer‚ 2010). Through strategic renewal the organization alters its operational strategy to gain economic advantage. Successful of implementation of change should be a long-lasting occurrence often determined by readiness‚ resources necessary to implement change successfully‚ how the
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Coping with Change For many years‚ the world of business has experienced an increasing rate of change. Alvin Toffler (1970) predicted the trend several decades ago. Toffler also noted that people exhibit a natural tendency to resist change. This resistance to change is a major organizational challenge that organizations must learn to manage. As individuals respond to change in different ways‚ and as variations in responses produce different outcomes the recognition of this resistance to change is an essential
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Organizational Development and Change Chapter Overview The organizational development (OD) tradition is a practitioner-driven intervention-oriented approach to effecting organizational change via individual change‚ with view to increasing effectiveness. It is implemented within a problem-solving model‚ places a heavy accent on survey-based problem diagnosis and subordinates people to a vision of the future. Commitment-based strategies of effecting change assume that the impetus for change must come from the
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ACADEMY OF ECONOMIC STUDIES FACULTY OF BUSINESS ADMINISTRATION ASSESSING CHANGE AT PETROM CHANGE MANAGEMENT Table of Contents I. INTRODUCTION 4 II. CHANGE MANAGEMENT PROCESS 6 III. ANALYSIS OF THE CHANGE PROCESS 7 - KOTTER’S 8-STEP MODEL PERSPECTIVE IV. ROLE OF CHANGE MANAGEMENT 12 V. FUTURE PLANS IN PETROM 17 VI. CONCLUSION 20 VII. REFERENCES 26 I. Introduction Petrom is a very well-known oil company in Romania‚
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