Analytical Report on Airport Operations Perspective Contents 1.0 Executive Summary. 3 2.0 Introduction……………………………………………………………………………...3 2.1 Airport Management Information System (AIMS) and Gate Flow Management System Software (GFMS)…………………………………………………………….4 2.2 Arrival Process …………………………………………….........................................4 2.3 Departure Process……………………………………………………………………..5 2.4 Safety
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Every single “post 9/11 air-traveler” experiences at least one of the fundamental changes made after that fateful day. Ultimately‚ the landscape of air travel not only in America but the entire world would never be the same. Consequently‚ the mundane way in which we treated airport security was tested on September 11‚ 2001 exposing one of the biggest security oversights. The overhaul that preceded brought added a “nuisance mindset” to air travel. The main purpose of the changes to prevent yet another
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speak. Arabian and Islamic people are the most discriminated group of people in America and possibly the whole world. The reason for this is the terrorist attacks that have been occurring more often‚ the most major event that happened lately was 9/11. 9/11 was when four airplanes were high jacked by radical Islamic terrorists and flew two of the planes into
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Newark Airport opened October 1‚ 1928 on 68 acres of reclaimed land along the Passaic River‚[4] the first major airport serving passengers in the New York City area.[8] Newark was the busiest commercial airport in the world until LaGuardia Airport opened in December 1939; the March 1939 OAG shows 61 weekday departures on five airlines‚ but by mid-1940 passenger airlines had all left Newark.[9][10] During World War II the field closed to commercial aviation when it was taken over by the United States
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Bibliography: Borden‚ Sandra L. "Communitarian Journalism and Flag Displays after September 11: An Ethical Critique." Journal Of Communication Inquiry January 2005: 30-46. Edwards‚ John. "After the Fall." Discourse & Society May 2004: 155-184. Hassan‚ Salah D. "Enemy Arabs." Socialism and Democracy Winter-Spring 2003: 175-186. Lazar‚ Annita‚
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separate teams of terrorists from the Middle East‚ all operating from inside the U.S. Each team had boarded an early-morning flight‚ posing as passengers‚ then forcibly commandeered the aircraft. Two fully-fueled jumbo jets‚ American Airlines Flight 11 carrying 92 persons and United Airlines Flight 175 carrying 65 persons‚ had departed Boston for Los Angeles. Both jets were diverted by the hijackers to New York City where they were piloted by the terrorists themselves into the Twin Towers of the World
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reliability‚ responsiveness‚ competence‚ access‚ courtesy‚ communication‚ credibility‚ security‚ understanding the customer and tangibles. As Director Operation for Airport‚ the above SERVQUAL is very important to ensure our service quality for Airport is at higher position . Consistently make comparison with previous achievement will help to achieve more and more better marks for survey 2. SERVQUAL MODEL FOR AIRPORT OPERATION 2.1. Reliability How to show that we are reliable to our customer? We
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AIRSIDE & AIRFIELD -airport is a complex intermodal transportation facility: air‚ roads‚ rail‚ water (planes‚ cars‚ busses‚ boats‚ trucks‚ subways…) -airport provides air transportation services to people and cargo‚ and other services to aircraft like maintenance‚ fuel‚ catering‚ cleaning etc -remember the intense regulations? Airport related FAR’s: 71‚73‚75‚77‚91‚93‚95‚97‚99‚101‚103‚105‚150‚155‚157‚161 -airspace designation‚ air traffic & operating rules‚ environmental rules‚ funding rules‚ and
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We surely all have some knowledge of what happened on September 11‚ 2001‚ but do any of us recall any memories of the day? I had just turned 2 a week before the terrorist attacks on the twin towers. Yet‚ I vividly remember some of the details of what happened that day. Around 7:30 in the morning‚ I had been dropped off at daycare‚ as my mom worked at the grade school and my dad worked construction. My babysitter had liked to watch the news while we ate breakfast. All too quickly‚ it became evident
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In 2001‚ George W. Bush gave a speech to Congress after the terrorist attack on 9/11. Although I was 10 years old and unable to understand everything then‚ I am able to understand them now. And as an American citizen I stand by Bush wanting to keep America free and the world a safe place for all human’s to live in. Bush gave this speech on September 20‚ 2001. Nine days after America had been attacked by terrorists. Bush makes sure to thank many people‚ including all of America for pulling together
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