A Report on USING SERVQUAL Model to assess Service Quality of AIRTEL i A Report on USING SERVQUAL Model to assess Service Quality of AIRTEL Submitted to Mr. Kazi Mahfuz Mamtazur Rahman Course Instructor Course Title: Service Marketing Course Code: MKT 402 Prepared by— Team: Megamind Aniqa Tahsin Anchal(787) Md. Saidur Rahman (792) Md. Shafaeth Zaman (802) Muqtadir Fattah Nayeeb (807) Nafiz Imtiaz Noor(816) Md. Ashiqul Islam (1332) Md. Asiful Islam (1985) Date of Submission 20th April‚ 2013
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Summary Tennant Company was founded in 1870 by George H. Tennant and initially produced wood products and flooring solutions. Tennant now produces floor-cleaning equipment and technologies‚ and prides itself on “creating a cleaner‚ safer‚ healthier world.” Tennant differentiates themselves from competitors by offering cleaner‚ safer and healthier products to their customers as well as through direct customer interaction. The Company drew popularity in the 1940s as a cleaning company that offered its
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Internal Analysis The financial ratio analysis of a company is a useful indicator to measure the success of a company. By comparing financial ratios between companies in the same industry (competitors) it is a useful way for investors and shareholders to determine the financial health and/or the sustainability of a company. Disney’s main competitors within the industry include Time Warner and 21st Century Fox. There are five key areas of comparison that provide excellent financial analysis of a company
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CLUSTER ANALYSIS: ALGORITHMS AND ANALYSIS USING SAS BY: AHMED ALDAHHAN SUPERVISED BY: LECTURER JING XU BIRKBECK UNIVERSITY OF LONDON 2013/2014 ABSTRACT The scope of this paper is to provide an introduction to cluster analysis; by giving a general background for cluster analysis; and explaining the concept of cluster analysis and how the clustering algorithms work. A basic idea and the use of each clustering method will be described with its graphical features. Different clustering
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Experiment No 2: Title: Characteristic electrical output of a PV module Objective: 1. To investigate the characteristic IV and power curves of a PV module 2. To determine maximum power transfer and the optimized load to obtain maximum power transfer from the solar cell to the load Components: 1. PV module 2. 2 units of Multimeters (mA Ammeter‚ Voltmeter) 3. Variable resistors (50 (‚ 100 (‚ 1 k(‚ 5 k() 4. Retort stand 5. Xenon Lamp (Solar simulator) 6. DC power
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Question Perform relevant analysis to help Alan Green prepare for the meeting to be held on Monday Give null and alternate hypothesis wherever required clearly state results and interpretations. T-Test Group Statistics 9Online N Mean Std. Deviation Std. Error Mean 9Profit 1 3854 116.67 283.665 4.569 0 27780 110.79 271.301 1.628 Independent Samples Test Levene’s Test for Equality of Variances t-test for Equality of Means 95% Confidence Interval
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Acknowledgement This report contains financial analysis of three companies of Bangladesh of three latest consecutive years‚ which we were instructed to perform by Ms. Mahtab Faruqui‚ Senior Lecturer‚ Brac Business School. The paper is an interpretation of the three leather companies we have chosen‚ Bata Leather‚ Apex Tannary Limited and Samanta Leather Limited and comparison within its own years (2009‚ 2010‚ and 2011) and also with one another. The interpretation was conducted with the help of the
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Corporate Valuation Semester 2‚ 2014 Lecture 2 Building a Company Model Lecturer: Jozef Drienko ANU School of Finance‚ Actuarial Studies and Applied Statistics Agenda for today’s lecture 1. Overview of building a company models and Assignment 1 2. Overview of the KGW valuation model 3. General advice on structuring your company model 4. Estimating ROIC (Return On Invested Capital) 5. Wrap-up . . . what’s next?? 2 Company models A company model is a representation of the financial accounts‚ designed
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Surinam Airways _______________________________ _______________________________ _______________________________ Demirah Boetius International Tourism Management TM1J Table of content The history 3 Products and/or services 3 Structure 4 Mission and vision 5 Stakeholders and environmental factors 5 Legal form 6 Conclusion 7 Appendix 8 The history In the 30’s there where already airway connections between Surinam and other countries. Surinam did not have their own airway except for the sports
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Devadoss .S and Meyers.W (1986). “Monetary policies‚ Interest rates‚ and U.S Agriculture: An Economic Simulation Analysis.” Working paper 86-WP 5. Frankel .J and Hardouvelis .G (1983). “Commodity prices‚ Overshooting‚ Money Surprises‚ and Fed. Credibility.” NBER Working Paper no. 1121 Gockel.A and Akoena.S (2002) Gujarati D.N (2004) Basic Econometrics‚ 4th edition. McGraw-hill/Irwin Companies. Jinghan M.L (2005). The Economics of Development and Planning‚ 38th Revised edition. India: Vinda Publications
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