National University of Ireland‚ Dublin Bachelor of Science (Finance) Intake 42 Group: (B) Module: Management Research Project Essay Title: Factors affecting Staff Retention in OCBC Singapore Submitted by: Joel Zheng WeiQi Student Number: 12257128 Lecturer: Jeffrey Tan Submission Date: 30/07/13 Word Count: 4783 Assignment Submission Form Please complete and attach this form to your assignment. All assignments must be submitted on the stipulated submission date. Please add a
Premium Motivation Research
Review of Literature: High employee turnover rate is problem and because of this many industries have been suffering from losses in term of money and trained mind as well. Many research have been conducted on these topic to find out all reasons behind high employee turnover rate and suggested different ways to deal with but we know because of globalization over market is dynamic and because of dynamism working environment is more pressurized and factor of turnover changes rapidly. To take industry
Premium Employment Business process outsourcing
Research‚ 2010‚ Volume 12‚ Number 1‚ pages 17-39 An Investigation of Country Differences in the Relationship Between Job Satisfaction and Turnover Intentions Lap Luu California State University‚ Long Beach Keith Hattrup San Diego State University The relationship between job satisfaction and turnover is important due to the extensive costs of turnover in most organizations. Unfortunately‚ little is known about how cultural differences at the national level‚ such as differences in uncertainty
Premium Job satisfaction Geert Hofstede
Reducing Employee Turnover in Hospitality Introduction High level of employee turnover continues to be the most serious challenge in the hospitality industry (Hinkin & Tracey‚ 2000; Wasmuth & Davis‚ 1983). The hospitality industry has an exceptionally high turnover rate compared to other industries. * Definition of employee turnover Price (1977) defined employee turnover as “the ratio of the number of organization members who have left during the period being considered divided by
Premium Management Employment Economics
Friendships: Enrich your life and improve your health Friendships can be good for you. Find out about the connection between your health and friendship‚ and how to promote and maintain healthy friendships. By Mayo Clinic staff Friendships can have a major impact on your health and well-being‚ but it’s not always easy to build or maintain friendships. Understand the importance of friendships in your life and what you can do to develop and nurture friendships. What are the benefits of friendships
Premium Friendship Interpersonal relationship Love
4 Ways to Reduce Turnover & Build Employee Engagement In this ever-changing business climate‚ employee retention and longevity is not what it used to be. The evidence would indicate that a large number of employees in today’s workforce will change jobs every two years. In the first 10 years of their career‚ many younger workers may have as many as 8 jobs. So‚ what can businesses do to retain top talent? Engaging employees is key. A recent survey of almost 90‚000 workers in 19 countries‚ conducted
Premium Employment Engagement Human resource management
The line and staff activity has been debated for many years. One of the earliest expositions in line-staff activities dates back to 1911‚ in the military’s plan to simplify shop work (Fisch‚ 1961). These two activities are often perceived as one process; however they are not the same. There are fundamental differences between line and staff activity. These two functions cross over in organizations including health care‚ manufacturing‚ and service organizations. The line does not have direct authority
Premium Management Organization Structure
PROMOTING STAFF WELFARE | . | | BY ALEX WALKER | | | INDEX AND CONTENTS CONTENTS PAGE NO INDEX INTRODUCTION - 1 Discuss the relationship between staff welfare 2 Explain the process for assessing welfare 3 Identify the actions to be taken 3 Describe how to communicate 4 Discuss records that may be maintained 5 Conclusion
Premium Occupational safety and health Employment The Matrix
Staff consistency and reliability in customer service. Introduction • This presentation is about how staff consistency and reliability in customer service contributes to ensuring that an organisation has satisfied customers. • I am an assistant working in the human resources department of a private company and my HR manager has designed a practical training course to be delivered inhouse. I have to create a set of presentation slides with added notes‚ describing how staff consistency
Premium Customer service Customer Service
American Apparel: Employee Turnover When our interviewees were asked the question: “Have you ever considered quitting? If so‚ for what reasons?”‚ each one of our interviewees answered yes. They each stated that they were either currently looking for a new job or have already found other jobs that better suite their needs. Employee turnover takes place when an employee willingly leaves their job and must be replaced. High employee turnover can be damaging to a company due to the fact that hiring
Premium Employment