Contents 1. Title 1 2. Research Background 1 3. Literature Review 3 3.1 About MFM Restaurants in Kuala Lumpur 3 3.2 Job Satisfaction Definition 4 3.2 Factors influence to level of job satisfaction 5 3.2.1 Leadership Style 6 3.2.2 Compensation 8 3.2.3 Work-life Balance 9 3.3 Why job satisfaction is important? 9 3.4 Research framework 12 4. Problem statement 12 5. Research Objective 13 6. Research Methodologies 14 6.1 Research Tasks 14 6.2 Study population
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“Relationship between Service Quality and Customer Satisfaction: The Case Study of the Olympic Sports Club in Bangkok” CHAPTER 1 GENERALITIES OF THE STUDY 1.1 Introduction When the market is full of competitors and marketing is shifted from internal consequences of performance (i.e.‚ productivity and profit) to the external consequences of performance (i.e.‚ consumer well-being)‚ practitioners in the sports industries need to pay attention on customer satisfaction and service quality. (Kerkby‚ and Nelson
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MANAGEMENT PROJECT REPORT ON “JOB SATISFACTION OF EMPLOYEES” (BHARAT HEAVY ELECTRICAL LIMITED IP JAGDISHPUR) SUBMITTED IN THE PARTIAL FULFILLMENT OF REQUIREMENT FOR THE AWARD OF THE DEGREE OF “MASTER OF BUSINESS ADMINISTRATION” Submitted by RICHA DIXIT Under the Guidance of Mr. S.N. TIWARI 1 PREFACE The project work entitled “A STUDY ON JOB SATISFACTION OF EMPLOYEES OF BHARAT HEAVY ELECTRICAL LIMITED IP JAGDISHPUR” Job Satisfaction is the favorableness or un-favorableness
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INTERNSHIP REPORT On “Deposit Mobilization of Sonali Bank Limited‚ Corporate Branch‚ Rajshahi” This internship report on Sonli Bank Limited is submitted as a Partial Fulfillment of the requirement for the BBA Program. Report prepared Under the Supervision of Muha. Manzur Murshedul Abedin‚ Professor Department of Accounting & Information Systems University of Rajshahi. Report Prepared By Atia Ahmed Roll: 08247065 Registration:
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1.1. Throughout this century‚ a famous painting entitled The Man with the Golden Helmet was believed to be the work of the Dutch master Rembrandt. Some years ago it was proved to have been painted by someone else. Some people would say that the truth about this painting changed. Do you agree? Explain. The book tells us that truth is the accurate representation of objective reality‚ and that our assumptions‚ and wishes do not affect the reality of the facts. With that being said; I would say yes
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individual behaviour. That concept may be attitudes‚ job satisfaction‚ personality‚ values‚ perceptions‚ emotions and moods‚ or motivation. Recently‚ there is a widely debate on whether a happy employee is a productive employee‚ which indicates that people pay an increasing attention on individual’s feelings or satisfaction on their job. The key issues are that what are the causes of job satisfaction‚ how important is it and how to improve job satisfaction of employees‚ especially by managers. To understand
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University of Pennsylvania. Baskin‚ J. (2006). Corporate responsibility in emerging markets Journal of Corporate Citizenship‚ 24 (winter): p.29–47. Business Sustainability (2013) [Online] Available from: http://lexicon.ft.com/Term?term=business-sustainability (Accessed on 11 April 2013) Boycott Shell Essential Action (2013) [Online] Available from: http://www.essentialaction.org/shell/issues.html (Accessed April 12‚ 2013) Donovan J. (2010). Royal Dutch Shell environmental issues. [Online] Available
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through their people (Galanou‚ & Dimitris‚ 2010). One of the most often cited definitions on job satisfaction is the one given by Spector (1979) according to whom job satisfaction has to do with the way how people feel about their job and its various aspects. It has to do with positive employee attitudes and actions are what create positive customer experiences. Employees who have higher job satisfaction are usually less absent‚ less likely to leave‚ more productive‚ more likely to display organizational
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RISK 2 3. DUTCH-BANGLA BANK LIMITED 4 3.1 Company overview 4 3.2 Calculation of Rate of Return 4 3.3 Calculation of present value of the stocks 5 4. BRAC Bank 9 4.1 Company Overview 9 4.2 Calculation of Rate of Return 10 4.3 Calculation of present value of the stocks 10 5. AB Bank Ltd. 12 5.1 Company Overview 12 5.2 Calculation of Rate of Return 12 5.3 Calculation of present value of the stocks 13 6. ANALYSIS 15 6.1 Dutch-Bangla Bank Ltd. 15 6.2 AB Bank Ltd. 17
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Section 1 – Understand the factors that affect an organisation and the customer service role 1. Complete the table below with a description of the products and services for at least two commercial organisations‚ public organisations and third sector organisations. Please ensure you provide a description for each organisation‚ rather than a list. Organisation type | Name of organisation | Description of products and services | Commercial organisation | McDonalds | McDonald’s is a food
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