Dillon O’Hare Jade Denison Background Who is AIG? American International Group‚ Inc. (AIG) is a leading provider of insurance and retirement solutions. Headquartered in New York City‚ AIG has principal offices for its international operations located in London‚ Hong Kong and La Defénse. AIG companies serve commercial‚ institutional and individual customers in more than 130 countries and employs 63‚000. Through its multiple company segments‚ AIG also provides services in the life
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the Report 6 1.3 Rationale of the report 6 1.4 Methodology of the study 7 1.5 Importance of the report 7 1.6 Limitation of the report 7 CHAPTER-2: OVERVIEW OF THE BANKS 2.1 Standard Chartered Bank 10 2.2 HSBC 12 2.3 The CITY Bank 14 2.4 Dutch Bangla Bank Ltd 16 2.6 Dhaka Bank Limited 17 2.7 Uttara Bank Limited 19 2.7 BRAC Bank Limited 20 2.8 United Commercial Bank Ltd 22 CHAPTER-3: OVERVIEW OF THE RESPONSIBILITY
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Baan was sold in 2003 for $130 million. 3. Taylor Woodrow - Wimpey Taylor Woodrow bought Wimpey for £5 billion in 2007. Since then £4 billion has been wiped off Taylor Wimpey’s share price. 4. HSBC - Household HSBC bought Household for $15 billion in 2003. By the end of 2007‚ HSBC had written down $17.2 billion on Household’s value. 5. Quaker Oats - Snapple In 1993 Quaker paid $1.7 billion for Snapple‚ outbidding Coca-Cola in the process. In 1997‚ Quaker sold Snapple for $300
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Introduction Customer relationship management (CRM) is a model for managing a company’s interactions with current and future customers. It involves using technology to organize‚ automate‚ and synchronize sales‚ marketing‚ customer service‚ and technical support. CRM systems for marketing track and measure campaigns over multiple channels‚ such as email‚ search‚ social media‚ telephone and direct mail. These systems track clicks‚ responses‚ leads and deals. CRM systems can be used to create‚ assign and
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heartlands. HSBC‚ the bank‚ is pinning its sponsorship strategy on the two sports. It has just signed a partnership agreement with the Royal and Ancient Golf Club of St Andrews‚ golf’s governing body‚ and renewed its backing for the British Lions‚ the rugby union touring side. ‘The R&A has a duty of care to develop the game globally‚ and we will be able to help as golf federations apply for funding‚’ says Giles Morgan‚ group head of sponsorship at HSBC. ‘Golf is gearing itself
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Authorized Institution – Restriction by Type | |Banks (LB 133) |Restricted Licensed |Deposit-taking | | | |Banks (RLB 46) |Company (DTC 45) | |Min. Deposit Amount (or equiv |No Restriction |HKD $500‚000 |HKD
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Customer Relationship Management (CRM) Learning Objectives Define CRM; Understand the importance of CRM; Explain the determinants of CRM and the key stages in its development; Discuss the main functions and various models of CRM; Explain the role of salespeople as relationship developers Discuss the management of customer relationships. Customer Relationship Management (CRM) What is Customer Relationship Management (CRM)? CRM is “the development and maintenance of mutually beneficial
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SMM219 Organisation in THEIR Environment Grupo Santander A Strategy Analysis Group1 STUDENT NO 0849925 0935655 0727788 0741846 Section Instructor: Dr. Adrian Haberberg TABLE OF CONTENT Page 1. Executive Summary………………………………………………………………… 1 2. Introduction…………………………………………………………………………. 2 3. Analysis of banking industry: Porters’ Six forces and PEST Analysis…………….. 3 4. Appraisal of Grupo Santander strategy: Ohmae’s 3Cs……………………………… 5
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Customer relationship management (CRM) focuses on the relationship between customer and company. Due to this feature‚ many companies are trying to establish their own CRM system for helping them to connect new customers and boost old customers’ long-term loyalty. CRM systems include operations and analysis‚ and relationship marketing strategy and supporting‚ customer-centric business processes (Buttle 2004). With the development of information technology (IT)‚ using CRM system is more convenient. It
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handful of regular customers. Customer Relationship Management is the same in principle for these two examples - it is the scope of CRM which can vary drastically. CRM‚ or Customer Relationship Management‚ is a way for businesses to find potential customers. While the first iterations of CRM were used in the 1980s‚ it wasn ’t until the 2000s that it really began to shine. CRM software helps businesses identify and categorize existing customers. This allows them to see the specific demographics their products
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