Background and Aims 1.0 Introduction 1 This study explores the impact of relationship marketing on customer loyalty in banking context. In particular‚ it will discuss the significance and influence of the underpinnings of the relationship marketing such as trust‚ commitment‚ conflict handling‚ values and empathy on customers’ loyalty in the banking sector. This chapter contains; (1) Background of The Study‚ (2) Problem Statement‚ (3) Specific Objectives of This Study‚ (4) Research Question
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Electronic copy available at: http://ssrn.com/abstract=2185653 1 A TAXONOMY OF INTELLECTUAL CAPITAL: 2006-2009 POLISH BANKS PERSPECTIVE Karol Śledzik* University of Gdansk Faculty of Management Department of Banking ul. Armii Krajowej 101 81-824 Sopot‚ POLAND ABSTRACT The main goal of this paper is to present practical application of taxonomy (Multidimensional Comparative Analysis - MCA) to measure the level of intellectual capital of banks using VAIC™ (Value Added of Intellectual Coefficient)
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Exploration of the digital world My chosen research topic is the natural dietary supplement Spirulina. Spirulina is a simple one-celled microscopic blue-green algae with the scientific name of “Arthrospira platensis”. It is grown in tropical‚ high salt alkaline waters where there is strong sunlight and a pollution free environment. The algae is harvested and spray dried and presents in a powder form for further processing. By volume Spirulina has unusually high concentrations of proteins‚ vitamins
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Ethical Awareness Inventory The following paper will examine the ethical inventory for the author. The author will interpret his results from a previously performed ethical awareness inventory and apply them to his personal and professional development. The author will also include a statement explaining how his educational experience has impacted his ethical thinking. The author took a personal ethics inventory in which he outcome stated that the author bases his ethics "on an individual’s
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“For Gold‚ Glory and God!” was a phrase you might have heard plastered onto voyager’s tongues in 15th century Europe. This expression exclaimed the objectives of commuters travelling to the Americas during the Age of Exploration. However the origins of exploration only held true to one objective in the summarization of influences- the term “for gold”. In comparison with earning for riches in the New World‚ this idea refers to explorer’s goal of find a new sea route to Asia. Columbus‚ a Spanish sailor
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Career Exploration Paper Tori Turner Liberty University Career Exploration Paper Career Field & Occupation Choice Within society‚ there are many occupations to explore and chose. The Myers-Briggs Type Indicator (MBTI) results showed that my personal career strengths fall under the area of teaching and counseling. Currently‚ as a school counselor for a high school in Duncanville‚ Texas‚ a suburb outside of Dallas‚ I find the results of the assessment to be very accurate. Making
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Especially in the space exploration department‚ there are many issues to discuss. First of all‚ money is an issue when discussing space exploration. “In the budget unveiled on Monday‚ almost 17$ billion will fly into NASA’s coffers with around $5.3 billion dedicated to space exploration” (Source E). A lot of money is involved but some may argue that they get no thrill form the Bush plan to put Americans on Mars (Source H). But we must ask ourselves how will space exploration benefit me and/or my family
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Sino College Customer Relations Management Strategies Victor Chak Billy Keung Jonathan Cheung Customer Relationship Management (BMC 333) Kenneth Ng 22/11/2013 Table of Contents Introduction 1 Contents 2 1.Organization background 1.1 Weakness in CRM strategies 2.1 2.New mission statement 2.1 Slogon & core value 2.2 Target market selection 2.2 3.New Loyalty program 2.4 4.General Customer relations strategies 2.5 Conclusion Reference Introduction
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Maths Exploration Introduction The Inflation rate changes every month and year‚ affecting the value of the money in the country. Inflation reflects a reduction in the purchasing power per unit of money‚ causing the price of goods and services to increase. Although people seem to see inflation as “evil”‚ but it is a necessary side-effect of a growing country‚ as economist sees that a small (<2%-3%) consistent amount of inflation is actually good. Without inflation the prices in the market will
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The Age of Exploration began in the 1400’s. Europeans were urgent to get various spices from Asia. Flavours were utilized to preserve different foods and keep them away from rotting. However‚ many spices were costly and unsafe to get. Many traders needed to travel parts of the risky Silk Road (an unsafe way from Europe to Asia) to get them. Since the Silk Road was often closed because of different wars‚ European rulers started to pay for various explorations to discover a way to get to Asia so they
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