99 Legendary Customer Service Quotes Customer service is growing in importance as a competitive business differentiator heading into the new year. Here is a collection of 99 inspiring and useful customer service quotes to keep in mind: 1. The goal as a company is to have customer service that is not just the best but legendary. Sam Walton‚ Founder of Wal-Mart 2. Your most unhappy customers are your greatest source of learning. Bill Gates 3. It is not the strongest of the species that survives
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his last name and place of employment not be disclosed. Edward’s official job title is pre-owned sales representative and he defined his job as selling used vehicles while achieving and maintaining appropriate levels of gross profit‚ volume‚ and customer satisfaction. As a veteran in the auto industry for twenty-three years‚ he holds a lot of negotiation experience. Edward feels that although official training is always provided‚ he has mostly learned from experience. (personal communication‚ October
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acquires significance in the sustained business growth . The quality of the service rendered by bank has a significant bearing on the psyche of the customer. The relationship between a bank and its customer is not a one time‚ transitory relationship ‚ but a relatively permanent and enduring one . “ Customer is the most important visitors in our premises. He is not dependent on us. we are dependent on him. He is not an interruption in our work. He is he is the
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[pic] Summer Internship Report ON “CONSUMER BUYING BEHAVIOUR OF MAGAZINES” By ASHISH KUMAR MUKHERJEE A0102109001 MBA(Entrepreneurship) Class of 2011 Under the Supervision of Under the Guidance of Dr. Vandana Mathur Mr. Sumit Bhardwaj Programme Leader Deputy Manager MBA (Entrepreneurship) Outlook (India) Pvt. Ltd. In Partial Fulfilment of Award of Master of Business Administration AMITY BUSINESS SCHOOL AMITY UNIVERSITY UTTAR PRADESH SECTOR 125‚ NOIDA - 201303‚ UTTAR PRADESH
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4.1 AGE Satisfaction of each customer changes according to the age . Age is the very important factor .Table 4.1 shows the age wise classification of respondents. TABLE 4.1 (Age wise classification) | AGE INTERVAL | NO.OF RESPONDENT | PERCENTAGE | | Below 25 |
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traditional shoppers gather information on products and services online‚ but still make the purchase onsite in a traditional setting by visiting a store. Keywords: Perception of shopping‚ Offline shopping consumers‚ Online increasing numbers of customers. Many traditional businesses are reacting by going online to remain competitive (Schoenbachler and Gordon 2002). Advancements in technology enable apparel stores‚ for instance‚ to improve their online services by using personalized virtual models
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Motives for British Imperialism in Africa Before the Europeans began the New Imperialism in Africa‚ very little was known about the inner parts of the continent. However‚ after some explorers delved deeper into the heart of Africa‚ the Europeans soon realized how economically important this area was‚ and how much they could profit from it. At the time‚ Britain had only small occupations of land in Africa‚ but after they realized that they could make money from the rich resources from the inner regions
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Debit Cards Owned by the Customer | 9 | 5. | Impact of Shopping on Mood | 10 | 6. | Traits and behaviours about the Customer during shopping | 11 | 7. | Experiences of customers during shopping | 12 | List of Figures Figure No. | Details of Figure | Page No. | 1. | Modes of Payment | 8 | 2. | Card Holders (Users of plastic money) | 9 | 3. | “Happiness” factor of shopping | 10 | 4. | Different “Buying Behaviours” exhibited by
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CHAPTER- I CUSTOMER SATISFACTION 1.1 INTRODUCTION: The customer is a person who buys goods or services for some price. The success of an Enterprise heavily depends on customer Satisfaction. It is the period of customer era. Every customer knows his right and responsibilities. The relationship between customer and seller is very essential. There should be regular‚ smooth and friendly relationship between customer and seller. When there is no cordial relationship between customer and seller
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Title : ‘The Impact of Colour on Consumer Buying Decision’ Abstract This paper describes a study in the Marketing Psychological Influences on the Buying Decision Process. Especially how colour can make influence in the Consumer Buying Decision. Colour can dramatically affect moods‚ feelings and emotions. It is a powerful communication tool and can be used to signal action‚ influence mood and cause psychological reactions. Building on Grice’s (1975)theory of “conventional implicature”‚ the consumers
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