"Customer loyalty and banking" Essays and Research Papers

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    Green Banking

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    Green Banking In an increasingly eco-conscious market‚ many small businesses are finding creative ways to go green. Whether it’s improving their energy efficiency‚ buying organic products‚ composting or just turning off electronics at night‚ being green means all sorts of things to different people. One small thing you may not have considered is green banking. Most banks have at least one green initiative in place (or claim to)‚ and a few have made the extra effort to distinguish themselves

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    Groupon – Reichheld’s loyalty model PROBLEM STATEMENT: Groupon’s consumer (end-user) value proposition of deep discounts on goods and services is attracting bargain shoppers who are inherently disloyal to the Merchant businesses offering the coupons. HYPOTHESIS: Groupon’s should change their strategy by offering fewer one-time discounts and put an emphasis on long-term value for repeat customers ANALYSIS PLAN / SOLUTION APPROACH: Reichheld’s loyalty model together with the Value Disciplines model

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    Internet Banking

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    AND SUPERVISION OF INTERNET BANKING IN CHINA -VIETNAM - THE NETHERLANDS -----------------------------***--------------------------- Name of student: Huang Ruochen (126892) Nguyen Tuan Luong Phong (2430632) Saxion Hogescholen Academic FEM Deventer International Final Year Accounting and Finance (ACFI) The project mentor: Mrs.Mathilde.Gorter Mr.Bauke.Couperus Project graduation period: 2010 Date: 12/4/2010 1. INTRODUCTION According to《China Internet banking investigate in 2009》 reported

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    Banking Project

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    INTRODUCTION & HISTORY OF BANKING BANKING [pic] Introduction India cannot have a healthy economy without a sound and effective banking system. The banking system should be hassle free and able to meet the new challenges posed by technology and other factors‚ both internal and external. In the past three decades‚ India’s banking system has earned several outstanding achievements to its credit. The most striking is its

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    Online Banking

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    Online Banking Definition: Online banking is the practice of making bank transactions or paying bills via the Internet. Thanks to technology‚ and the Internet in particular‚ we no longer have to leave the house. We can shop online‚ communicate online‚ and now‚ we can even do our banking online. Online banking allows us to make deposits‚ withdrawals and pay bills all with the click of a mouse. It doesn’t get much more convenient than that. Advantages of online banking: Convenience Unlike

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    Merchant Banking

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    Merchant bank is a bank or a financial institution which is more focusing on providing financial services and advice to corporations and wealthy individuals‚ so we can say that a Merchant bank is that which providing Private equity activities of banking. There are two types of banks which provides these private equity services and they are Merchant banks and Investment Banks and the main difference between these banks is merchant bank invest its own capital in a client company whereas an investment

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    Customer Satisfaction

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    satisfaction is a central concept in modern marketing thought and practice. Referred to many as the "marketing revolution" of the 1970s‚ a sudden shift toward customer-oriented marketing became the newest "trend" in business—and it has held its ground since: Business starts with the customer. Customer satisfaction matters. It matters not only to the customer‚ but even more so to the business because it directly impacts a company’s bottom line profits. The marketing concept emphasizes delivering satisfaction

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    Offshore Banking

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    Offshore banking is newly introduced by modern banking system. There are two different types of banking - regular "Onshore" banking and "Offshore" banking. The term "Offshore" means many things to many people. Basically the "offshore" consists of those countries which have adopted specific offshore company and/or offshore banking legislation and which have legislated privacy laws and regulations. OFFSHORE BANKING Offshore banking is a banking process happens outside the country of residence of

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    Money and Banking

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    0 The use of money and its transmission through the economy by means of a banking system characterise modern economies. Money has been used for thousands of years‚ but has evolved to more sophisticated forms and its transmission has improved over time. There have long been questions over the effects money and banking have in the economy. Frequently they have given rise to intense debate‚ and are seldom far from discussion on the economy’s performance‚ prices‚ exchange-rates and so on. The British

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    International Banking

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    and importance of international banking? The origin of international banking dates back to the 2nd century BC when Babylonian temples safeguarded the idle funds and extended loans to merchants to finance the movements of goods. The loans extended by the Florentine banking houses were the first instance of international lending. During the nineteenth century many innovations were witnessed in the international lending‚ leading to trade financing and investment banking. Trade financing started as short

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