Related Literature-Inventory System Inventory control systems maintain information about activities within firms that ensure the delivery of products to customers. The subsystems that perform these functions include sales‚ manufacturing‚ warehousing‚ ordering‚ and receiving. In different firms the activities associated with each of these areas may not be strictly contained within separate subsystems‚ but these functions must be performed in sequence in order to have a well-run inventory control
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Product: For most customers‚ a product is not only the product itself (the core)‚ but also the services and intangibles that surround it (the product surround). The surround includes: Before and after sales service. Delivery. Availability. Advice. Finance. Guarantees and warranties. Quality perceptions. Value perceptions. Reputation and brand name. Other user’s recommendations. Price: Pricing is important for several reasons: The price charged will determine margins and‚ in the end
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"The Cruible” written by Arthur Miller portrays how power can destroy people’s life‚ if it falls into the wrong hands. In the town of Salem‚ power is never seen in a single person’s hand consistently at any time. it shifts from one person to another. Starting from Reverend parris‚ for being the one chosen by god to serve people with Christianity‚ he thinks he is higher in power then all the others who live in Salem. Salem is a small place with a small population. people believe in witchcraft and
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It has said that Sales Ethics is an oxymoron. Do you agree? Discuss this statement. Oxymoron is defined as a figure of speech which enforces terms which may seem contradictory. Are sales ethics controversy? Business Ethics describes the moral content of behaviour practiced within a certain organisation (Hair‚ J. F‚ Anderson‚ R. A‚ Mehta‚ R‚ and Babin‚ B. J.) It is the study of how people with business relationships react when they face a particular situation with moral consequences. Trust is a major
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Riordan Manufacturing: Improving Sales Methods Riordan Manufacturing requires an innovative information system proficient in the organization of product sales‚ which allows management of data by employees using computers and mobile devices. The new system must contain customer records‚ password protection for each sales agent’s individual account‚ and use data encryption to promote confidentiality of client and corporate data. A web-based‚ customer relationship management (CRM) system allows
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O for A Door-to-Door Sales The Forgotten Channel CONSUMER T he days are long gone when it was common to find a stranger on your doorstep pushing aluminum siding‚ brushes‚ or encyclopedias. Yet even today‚ Mary Kay’s 1.7 million “beauty consultants” still drive up in their pink cars to demonstrate and sell cosmetics to women in their homes. And in some 70 countries around the world‚ millions of Kirby vacuum cleaners are being sold in households that have just
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CASE 12: CONSIDERATION OF DIRECT FOREIGN INVESTMENT 1. Introduction to Direct Foreign Investment (DFI) and its benefits 2.1 Introduction to DFI 1.1.1 DFI is an integral part of an open and effective international economic system and is seen as a source of economic development‚ income growth and employment. A firm which obtains DFI would be beneficial by new marketing channels‚ cheaper production facilities‚ access to new technology‚ products‚ skills and financing. 1.1.2 For all of
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Sales Force Selection The sales force is solely responsible for building the bottom line of an organization. It is the only department that brings in revenues & hence must be given due importance in the organizational structure. Selection of the sales force must be a careful process that ensures that top quality salesmen‚ who will exhibit motivation‚ a strong orientation towards results & loyalty to the company. Selection is the process of discovering the qualifications & characteristics
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Question 1 (a) The 3 main roles that a sales manager should perform are listed as below: 1. Manage customer relationships 2. Serve as customer consultants 3. Manage the hybrid sales force Sales managers should firstly‚ continuously achieve a conversation with his or her customer‚ provide customized service and recommendations to them in order to increase customer retention. Secondly‚ sales managers should build ongoing relationships and profitable partnerships with his or her customers
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is typically designed to "Pull" merchandise through the channel whereas ________ is designed to answer customer questions and to persuade buyers to sign purchase orders. a. sales promotion‚ advertising b. price‚ personal selling c. advertising‚ sales promotion d. personal selling‚ sales promotion e. advertising‚ personal selling 2. An advantage of personal selling is not: a. two way communication. b. reaching a massive number of people quickly. c. detailed explanation
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