CASE STUDY ANALYSIS DELL INC.: TIME TO DISCARD DIRECT SELLING MODEL? Contents 1. Abstract 2. Introduction 3. Methodology 4. Results / Findings 5. Strengths / Weaknesses / Analysis 6. Recommendations / Conclusion Appendices: Appendix A Appendix B Appendix C Abstract Dell is a multinational computer company which managed to stay in the first place of computer system sales for over a decade. Its strong and revolutionized strategy of direct selling computers to the customers
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Introduction Dell Inc. is a multinational technology corporation that develops‚ manufactures‚ sells‚ and supports personal computers and other computer-related products. Based in Round Rock‚ Texas‚ Dell employs more than 76‚500 people worldwide as of 2009[update]. Dell grew during the 1980s and 1990s to become (for a time) the largest seller of PCs and servers. As of 2008[update] it held the second spot in computer-sales within the industry behind Hewlett-Packard. The company currently sells personal
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Executive Summary Dell Computer Corporation was established in 1984 and today ranks among the world’s largest computer systems companies. Dell pioneered the concepts of selling personal computer systems directly to customers; offering build-to-order computer systems; and providing direct‚ toll-free technical support and next-day‚ on-site service. The company designs and customizes products and services to end-user requirements‚ and offers an extensive selection of peripherals and software. Dell’s
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Contents Introduction .................................................................................................................................................. 2 Background of DELL inc ................................................................................................................................. 2 Building long-term relationship with customers .......................................................................................... 2 Creating sales organizational structures
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Dell Brand Audit Brand Inventory History Dell Computer was founded as PC’s Limited in 1984 by Michael Dell. It is one of the largest hardware manufacturers and computer corporations. Dell Computer mainly develops‚ sells and supports computers and related products and services. Dell grew during the 1980s and 1990s to become (for a time) the largest seller of PCs and servers. As of 2008 it held the second spot in computer-sales within the industry behind the Hewlett-Packard Company. The company
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Analysis of Dell Online Introduction: 1) In July 1996‚ Dell Computer had launched its online website‚ www.dell.com 2) Dell also developed Premier Pages‚ online interfaces with its key corporate accounts. Story of Dell: * In 1985‚ Dell shifted it’s company’s focus to assembling its own brand of PCS & business grew dramatically with $70 million(Rs.364 crores) in sales at the end of the 1985. * Dell’s success continued through 1992‚ until in 1993‚ it faced an operating loss
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Case 7-5 Dell Computer Corporation Measuring and Controlling Assets Employed Dell‚ an American computer hardware company based in Round Rock‚ Texas‚ develops‚ manufactures‚ supports‚ and markets a wide range of personal computers‚ servers‚ data storage devices‚ network switches‚ personal digital assistants (PDAs)‚ software‚ computer peripherals‚ and more. As of 2006 it employs more than 63‚700 people worldwide and manufactures more computers than any other organization in the world. According
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2013) Therefore a manager is responsible for ensuring that all of this happens accordingly. Michael Dell the founder and Manager of Dell computers perfectly shows all of these skills. Dell computers are a multinational computer trading company that was first established back in 1984. Dell develops‚ sells‚ repairs and supports computers and their related products and services (Dell‚ 2013). Michael S. Dell the creator of this business used his impressive entrepreneurial skills along with his fascination
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Introduction Dell is the #1 personal computer provider in the USA and #2 worldwide. Dell has nearly two billion interactions with customers worldwide each year‚ and processes more than three million transactions daily. On average‚ over 140‚000 Dell computer systems are shipped each day.2 1 individual needs Dell offers real-time feedback online to suppliers about critical aspects of inventory management such as inventory volumes‚ product quality and customer satisfaction. Dell uses Radio Frequency
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Dell’s Value Chain Dell Computer‚ with close supplier relationships‚ encourages sup-pliers to focus on their individual technological capabilities to sustain leadership in their components. Research and development costs are too high and technological changes are too rapid for any one company to sustain leadership in every component. Suppliers are also pressed to drive down lead times‚ lot sizes‚ and inventories. Dell‚ in turn‚ keeps its research customer- focused and leverages that research to
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