Scoring Starbucks: A Balance Scorecard AnalysisUniversity of Maryland University CollegeDMBA 620October 17‚ 2014Executive Summary I signed a non-disclosure agreement with my current firm. I am unable to speak to the operations‚ strategy‚ and performance of the Fannie Mae. For this reason I have chosen Starbucks to analyze. Starbucks is an organization that has a wide moat. The Balance Scorecard as created by Norton and Porter focuses on several areas‚ which include the following: Financial Perspective
Premium Coffee Starbucks Strategy map
Starbuck’s FDI 1. Initially Starbucks expanded internationally by licensing its format to foreign operators. It soon became disenchanted with this strategy. Why? When Starbucks started its international expansion in Japan‚ it initially decided to license. As it is known licensing is "the method of foreign operation whereby a firm in one country agrees to permit a company in another country to use the manufacturing‚ processing‚ trademark‚ know-how or some other skill provided by the licensor"[1]
Premium Subsidiary Joint venture Coffee
Alternatives Alternative #1 is to introduce existing products to new markets. Since Starbucks is already an established name‚ we know for a fact that people like drinking Starbucks coffee. However‚ cultural attitudes can be different around the world. This is an important fact since Starbucks is set on growing internationally. They will also face different reception to Starbucks image and taste. Statistics show that there is still a lot of opportunity to grow in current markets. These current markets
Premium Coffee
OBSERVATIONAL RESEARCH PAPER This paper is about the observational research I did for Starbucks Corporation. I observed their customers consuming their product. Starbucks is amongst the most popular coffee retail shop in United States. On completing this observation‚ I came to the conclusion‚ that the major customer of Starbucks were women in the age group of 18 to 70 years of age. Of my six hours of visit at Starbucks on a Wednesday I observed that there was merchandise for example cups‚ mugs‚ coffer
Premium Coffee
History of Starbucks Starbucks started in 1971 when three academics opened a store called Starbucks Coffee‚ Tea and Spice in Pike Place Market in Seattle. The three academics‚ writer Gordon Bowker‚ English teacher Jerry Baldwin‚ and History teacher Zev Siegel‚ shared a passion of exotic teas and fine coffees and believed that in Seattle‚ they would be able to build a clientele. Each academic invested $1‚350 and borrowed $5‚000 from a bank to open the original Starbucks. Baldwin‚ Siegel and Bowker
Premium Starbucks
Caso Starbucks 1) ¿Qué factores contribuyeron al éxito de Starbucks en los años 90?‚ ¿Qué tenia de relevante la propuesta de valor de Starbucks? Y ¿Cuál fue la imagen de marca que identificó a Starbucks en este periodo? La relevancia de a propuesta de valor de Starbucks‚ consistía en hacer de sus cafeterías un lugar en donde se viviera o se experimentara una cultura del café teniendo en cuenta tres componentes: 1-Calidad en el producto (café) controlando su cadena de suministros y distribución
Premium Empresa Sociedad Segmentación de mercado
July) is 0.313x550‚000 and total interest expense is the payable plus the 50‚000 discount amortization. Totals for year-end are the accrued interest expense and discount amortization for 5 months of the 6 month period. Each ratio we computed for Starbucks‚ we
Premium Balance sheet Accounts receivable Financial ratios
Starbucks’ Expansion Starbucks’ global corporate goal is to become the leasing coffee seller and brand in each of its expansion targets. They aim to do this through their finest quality coffee and other products‚ and by means of their high-quality customer service. Right now‚ Starbucks is known around the world but its expansion plans are still not finished. The company seems to be invincible and promising in the coffee industry right now as it already has 6‚000 outlets in 28 countries with
Premium Culture Starbucks Coffee culture
Since the invasion of Starbucks (and all other coffee shops)‚ you will find a lot of Pinoys frequently visiting the place. Spending Php150 for a glass of frappe can create a sense of guilt‚ thinking that a lot of people are starving. But anyway‚ life is a choice and students would save up their allowances just to get the feel of being inside Starbucks with their friends. Personally speaking‚ I love brewed coffee. I am willing to spend money to have a taste of my favorite Café Americano. Have you
Premium Starbucks Coffee
Running a Starbucks Sarabeth J. Techau MGT 330 Prof. Sherry Phelan October 15‚ 2012 Running a Starbucks There are many responsibilities when running a Starbucks. There are the customers that come first and the employees that serve them. One must divide duties and responsibilities between employees. The company needs an effective leadership structure to manage their employees. To become successful there must also be contingency plans for potential issues. A manager of a Starbucks franchise
Premium Organizational structure Starbucks Franchise