(SHC 31)- Promote Communication in Health‚ Social Care or Children’s and Young People’s Settings Unit aim: This unit explores the central importance of communication in such settings‚ and ways to meet individual needs and preferences in communication. It also considers issues of confidentiality. Credit value-3 Level 3 This workbook covers the following elements: Learning outcomes: There are four learning outcomes to this unit1. Understand why effective communication is important in the
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Communication is the activity of conveying information through the exchange of thoughts‚ messages‚ or information‚ by speech‚ visuals‚ signals‚ writing‚ or behaviour. It is the meaningful exchange of information between two or more living creatures1. Effective communication is a reciprocal interactive process in which sender and recipient have responsibilities to ensure that a message has been received and understood. Health care professionals have to provide an efficient and effective service
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546 the role of the health and social care worker 1. Understand working relationship in health and social care. 1.1 Explain how a working relationship is different from a personal relationship’ The difference between a working relationship and personal relationship is that a working relationship is where you are placed with other people and work as part of team where each individual is working following professional codes of conduct‚ towards the achievement of shared aims and objectives
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Communication is defined as the importing‚ conveying or exchange of ideas‚ knowledge etc. whether by speech‚ writing‚ or signs; interchange of speech. We communicate with others all the time‚ wherever we may be‚ often without even realising it and sometimes without intending to. Interpersonal skills are those skills that enable us to interact with another person‚ allowing us to communicate successfully with them. Good communication skills are vital for those working in health and social care
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the learner where appropriate and included with the work submitted for assessment. Unit 3: Health‚ Safety and Security in Health and Social Care Course: BTEC Extended Diploma in Health and Social Care Learner Name Assessor Name: Fola Oyebola Internal Verifier: Jayne Boyns Lead IV Sampled? (Y/N) Pre-Issue IV Date: Assignment Title: Hazards in settings Assignment Ref: 3a Issue Date Week beginning 30/9/13 End Date: Week beginning 04/11/13 Actual Hand-in Date: Unit/ AC Ref
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partnership in health and social care or children an young people’s settings 1.1. Identifies the features of effective partnership working Any information that is shared with other partnerships is for the benefit of the child and their family‚ by partnerships working together and gathering all the information together it builds a bigger picture of the child’s lifestyle . Each partnership may see different things in their visits to the family or when the child goes to settings and clinics. So by all
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Unit 1 Introduction to Communication in Health and Social Care Learner’s Name Questions Answers 1.1 - Identify the different reasons people communicate To express needs; to share ideas and information; to reassure; to express feelings; to build relationships; socialize; to ask questions; to share experiences. People communicate in order to establish and maintain relationships with others‚ to give and receive information and instructions‚ to understand and be understood‚ to share
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Explain what it means to have a duty of care in own work role? A 1.1 Duty of care is a legal obligation for each individual in the health and social care setting that requires them to adhere to a standard of reasonable care. Ensuring they don’t put their service users or themselves in any danger. In the workplace there are policies and procedures‚ agreed standards‚ codes of practice and other legislation a care worker should follow. In a care workers job role you would be responsible
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evaluate the effectiveness of my work‚ taking into consideration the views of service users I support‚ I think this is important so I can make changes to how I work that lead to continuous improvements in the way I provide my job role. I have been in care work now for a period of 30 years and have supported service users with an arrange of different individual needs‚ and gained a lot of experience on the way‚ I feel that no matter what other service users beliefs‚ preferences‚ religions or values are
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People use different ways to communicate with other people‚ depending on the situation in a health and social care setting. Informal is mostly used between people who know each other very well and formal for individuals who do not know others to well or have not met before. People who are expected to talk in a formal language in a health and social care setting are the care workers. Care workers should ensure they know the difference between the two different conversational languages and use the
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