of Hospitality Management journal homepage: www.elsevier.com/locate/ijhosman Antecedents and consequences of job satisfaction in the hotel industry Jen-Te Yang * Department of Hotel Management‚ National Kaohsiung Hospitality College‚ P.O. Box 608‚ Kaohsiung City (800)‚ Taiwan‚ ROC A R T I C L E I N F O A B S T R A C T Keywords: Job satisfaction Organizational commitment Turnover intention The purpose of this study is to investigate the antecedents (i.e.‚ role ambiguity and conflict
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leadership can occur‚ to have good school leadership‚ all people need to be willing to share responsibility and power. Lambert (1998) argues‚ “Leadership requires the redistribution of power and authority.” This distribution of power can lead to trust between staff and administration. This trust emerges when administrators and teachers work together to benefit the school. Trust comes about by principals trusting the judgment of teachers in the classroom and backing teachers on issues such as discipline
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ijcrb.webs.com INTERDISCIPLINARY JOURNAL OF CONTEMPORARY RESEARCH IN BUSINESS FEBRUARY 2012 VOL 3‚ NO 10 The Impact of Employee Job Satisfaction on the Organizational Commitment: A Study of Faculty Members of Public Sector Universities of Pakistan *Dr. Syed Munir Ahmed Shah Assistant Professor‚ Department of Business Administration Shah Abdul Latif University Khairpur **Mrs Samina Isran Assistant Professor Department of Economics Shah Abdul Latif University Khairpur ***Mohammad
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Germany and Australia hold a close relationship that dates back to the 18th century. Many generations of Germans have contributed significantly to Australia. This helps the two countries work better as they share many values in common; including strategies on deciding foreign policy and security issues. They both also have responsibility’s regarding Afghanistan and environmental change. With Australia and Germany working together it has helped many organizations in joint projects. Thought out 10
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Organizational Behavior‚ BUS 5450 September 16‚ 2012 Organizational Commitment ii Abstract A great deal of research has gone into determining which types of employees are more committed to their employers. The objective of this paper is to assess the demographic factors that influence organizational commitment and work habits. Specifically‚ this paper will focus on organizational and occupational commitment within the context of employee education. Based on the literature reviewed
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The Relationship between Customer Satisfaction and Brand Loyalty Abstract This study attempts to examine the impact of customer service (retail service quality and product quality) on brand loyalty. It focuses on the particular aspects of customer service: personal interaction‚ policy‚ reliability‚ and problem solving. Data will be collected through an in-person survey and an on-line survey immediately following the purchase or visit to the store or website. Another survey will be administered
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the Relationship Between Job Satisfaction and Turnover Intentions Lap Luu California State University‚ Long Beach Keith Hattrup San Diego State University The relationship between job satisfaction and turnover is important due to the extensive costs of turnover in most organizations. Unfortunately‚ little is known about how cultural differences at the national level‚ such as differences in uncertainty avoidance (UA) and individualism/collectivism (I/C)‚ moderate the relationship between job attitudes
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The issue whether a company’s long-term success depending on the job satisfaction and job security felt by employees is complex and controversial. Different people hold different ideas due to their own respective angles. Some people think that job satisfaction and job security are the most important things that a manager should consider‚ while others asserts that other factors such as productivity or extensive training play more important roles. As far as I am concerned‚ however‚ I agree with the
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The relationship between customer loyalty and customer satisfaction John T. Bowen University of Nevada‚ Las Vegas‚ Nevada‚ USA Shiang-Lih Chen University of Nevada‚ Las Vegas‚ Nevada‚ USA Keywords Customer loyalty‚ Customer satisfaction‚ Database marketing‚ Hotels Abstract Develops and implements a method for hotels to identify attributes that willincrease customerloyalty. Otherhotels can replicate the methodology used in this study. The study makes
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CHAPTER 3 VALUES‚ ATTITUDES‚ AND JOB SATISFACTION "Regardless of which studies you choose to look at‚ when American workers are asked if they are satisfied with their jobs‚ the results tend to be very similar: Between 70 and 80 percent report they’re satisfied with their jobs" (p. 61). 1 "How does one explain these findings? … Because people are likely to seek jobs that provide a good person-job fit‚ reports of high satisfaction shouldn’t be totally surprising. Second‚ based on our knowledge of
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