Discerning Nuances in Consumer Behaviour: The case of ‘Airtel Broadband Internet Service’ Submitted to Prof. Joffi Thomas By Neetha Azeez Roll No: FPM 05/08 Section – B July 14‚ 2011 Marketing Management – I INDIAN INSTITUTE OF MANAGEMENT KOZHIKODE Objectives of the study Consumer behavior on usage of a particular service is studied and the factors influencing usage and consumers experience on using the service are analyzed with the help of
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CONSUMER BUYING BEHAVIOR Consumer behavior is the study of when‚ why‚ how‚ and where people do or do not buy a product. It blends elements from psychology‚ sociology‚ social anthropology and economics. It attempts to understand the buyer decision making process‚ both individually and in groups. Many factors are involved in a customers’ buying decision‚ any one of which can become the deciding factor‚ such as: * Conspicuous consumption: Lavish spending for the purpose of displaying wealth
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study of consumer behaviour becomes a necessity. It starts with the buying of goods. Goods can be bought individually‚ or in groups. Goods can be bought under stress (to satisfy an immediate need)‚ for comfort and luxury in small quantities or in bulk. For all this‚ exchange is required. This exchange is usually between the seller and the buyer. It can also be between consumers and environment; they formulate their plans for marketing. Definition of consumer behavior:
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MR1500: Consumer Behaviour Group Assignment #4 Date Submitted: November 15‚ 2011 1. Discuss some conditions where it would be advisable to use a comparative advertising strategy. Comparative advertising strategy is defined as advertising where the advertised brand is explicitly compared with one or more competing brands and the comparison is oblivious to the audience. Some conditions that would be advisable to use comparative advertising strategy would be with products with a well-known
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Consumer Behavior: People today are becoming more health conscious. This is majorly seen in cities where there is too much stress amongst people. People are flocking to gyms and yoga centers to live a healthy life. Obesity is also increasing at an alarming rate‚ especially in urban areas. The eating habits of people are also changing‚ and there is a shift in change towards healthy foods. Gym instructors frequently keep a track of the number of calories burned by their client. People not only have
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BBM/ BIB Course Consumer Behaviour Course Code MKT 312 Chapter – 1 Practice Questions 1. When Bill orders five movie tickets online for himself and his friends for a Friday night showing of the latest action thriller‚ he is acting as a(n) _________________ A) Organizational consumer B) Team consumer C) Non-profit consumer D) Personal consumer 2. Matt’s Mobile Services has designed a cell phone plan especially for tech-savvy teens who
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Confectionery Products - Consumer Behavior Common Factors in Ladders Following factors were observed to be common in the consumption patterns of the targeted age group. Social Desirability The targeted consumers are school going children‚ who believe having white and clean teeth is a major feature of looking good. Therefore‚ they believe that having too many chocolates would blacken their teeth or even resulting in a teeth fall out. They are certain that their friends would make fun out of
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Chapter 07 Consumer Behavior Multiple Choice Questions 1. Utility: A. is synonymous with usefulness. B. is want-satisfying power. C. is easy to quantify. D. rarely varies from person to person. 2. Marginal utility can be: A. positive‚ but not negative. B. positive or negative‚ but not zero. C. positive‚ negative‚ or zero. D. decreasing‚ but not negative. 4. The ability of a good or service to satisfy wants is called: A. utility maximization. B. opportunity cost
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1. What led UPS to pursue an integrated marketing communications approach? What was the promotional objective as it repositioned itself in the "synchronized commerce" marketspace? UPS has been in the package delivery business for 95 years‚ providing services to businesses and consumers worldwide in more than 200 countries. In 1994‚ UPS began to investigate the potential of e-commerce and started an internal group focused on enabling e-commerce. UPS redefined its core business and found ways to
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CONSUMER BEHAVIOR AND UTILITY MAXIMIZATION Consumers are assumed to be rational. Given his money income and the market prices of various commodities‚ he plans the spending of his income so as to attain the highest possible satisfaction. It is possible to measure the amount or level of satisfaction that individuals get from consuming a commodity or a bundle of goods using the concept of utility. Two approaches to the concept of utility (Cardinalists and Ordinalists approach) describe how utility can
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