SHC 34: Principles for implementing duty of care in health‚ social care or children’s and young people’s settings 3.1 Describe how to respond to complaints Responding to complaints‚ whether made by a parent or a staff colleague‚ you should always keep professional and listen to what the person has to say. You should keep calm and by being respectful and apologising when necessary which helps to diffuse potential conflict. Complaints need to be resolved as quickly as possible and constructively
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Health and safety in health and social care 1.1 ‘The legislation relating to general health and safety in social care work settings: The Management of Health and Safety at Work Regulations 1999 Reporting of Injury‚ Disease and Dangerous Occurrences Regulations 1995 (RIDDOR) The Health and Safety at Work Act 1974 (HASAWA) Food Safety Act 1990 Control of Substances Hazardous to Health Regulations (COSHH) 2002 Personal Protective Equipment at Work Regulations (PPE) 1992 Manual Handling Operations Regulations
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Cherry Ann Z. Jara “Ang Ina” “ ‘Ang Ina’ relates two facets of maternal health : child health and single motherhood. The glimpse into maternal and child care takes into consideration that there are social‚ political‚economic‚ cultural and environmental factors that serve as barriers to raising healthy‚ positive children. Then‚ the story focuses on the trials of motherhood and single parenting.” These were the exact lines written on the synopsis of the video- documentary. Truly‚ several
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Page No: Use this form to record details of evidence (tick as appropriate):- Observed by assessor Candidate statement Skills test Witness testimony Question (oral/written) Assignments Professional discussion Product Projects RPL Simulation Case studies Assessor: Location: Candidate: Reg No: Witness: |Date evidence gathered:
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on the importance of effective communication in caring for people with dementia and their families/cares in the residential setting. Firstly‚ it identifies and discusses the effectiveness of different forms of communication. Secondly‚ it will be Identifying and discussing factors that affect communications with health and social care service users‚ their families‚ care teams and other professionals as well as explaining the influences of Diversity‚ language and culture responsibilities in communication
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2. Discuss the current health care problems of the American Indian and Alaska Native populations. American Indians and Alaska Native populations are faced with numerous health related problems and heath disparities today. It is interesting because they are caught in kind of a limbo between the “old ways” and the “new ways”. For the rest of the essay I am going to use the term “Native American” rather than American Indian. It seems more appropriate in today’s culture. The Native American
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Potential Hazards in Health and Social Care: A Guide for Staff By Gareth Barnes Introduction Health and Social Care in Northern Ireland is provided as an integrated service‚ this is a number of organisations who plan to deliver and monitor health care in NI. There are 6 Health and Social care (HSC) trusts in N. Ireland. 5 HSC trusts provide integrated health and social care services across N.Ireland; Belfast HSC Trust South Eastern HSC Trust
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Engage in personal development in health‚ social care or children’s and young people’s settings. 1. Describe the duties and responsibilities of own work role. Healthcare Assistants play a vital role in the care of patients. Working under the direction of more senior healthcare professionals‚ they take care of the day-to-day needs of patients by providing help with personal care‚ meals and mobility. A Healthcare Assistant in Schonfeld Square performs many of the following tasks
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independence‚ non-participation and social exclusion for vulnerable users of services in health and social care? 3 2.2 Analyze how organizational systems and processes are managed to promote participation and independence of users of health and social care services 5 2.3 Analyze the tensions that arise when balancing the rights of the individual to independence and choice against the care provider’s duty to protect users of services in health and social care 6 3.1 Use a case study above on MR
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Improving Patient Satisfaction in Health Care Settings Quantitative Analysis of Business MBAM 5223B Session 7 Article Summary #1 April 05‚ 2014 Health-care managers are tasked with addressing many organizational aspects including patient satisfaction. Patient satisfaction is clearly one of the critical priorities for managers. There has been many patient satisfaction studies to respond to the need of improving patient satisfaction. In order to develop an effective intervention
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