Chapter 1: Introduction to Management and Organizations A Manager is: Someone who works with and through other people by coordinating and integrating their work activities in order to accomplish organizational goals. Classifying Managers by Levels First-line Managers: Are at the lowest level of managers and manage the work of non-managerial employees. They supervise and coordinate the activities of operating employees. Middle Managers: Large group of managers in organizations who are primarily
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STUDY GUIDE Principles of Management TRUE/FALSE 1. The nature of management is to control and dictate others in an organization. ANS: F PTS: 1 DIF: 2 REF: 6 NAT: AACSB: Analytic | AACSB: Motivation Concepts MSC: F 2. In today’s turbulent and hypercompetitive global environment‚ managers must help their companies innovate more than ever. ANS: T PTS: 1 DIF: 2 REF: 8 NAT: AACSB: Analytic | AACSB: Creation of Value MSC: F 3. The late famed management theorist
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Introduction Since Fayol left his general manager office‚ separated management from business operation and studied it‚ management has become an independent subject. A number of academics and entrepreneurs are desirous to find what management is and how to be a successful manager. Therefore‚ through varied approaches‚ many different views about management has been appearing such as Fayol’s function theory (1949) which based on his owe managing experience and Mintzberg’s 10 roles theory (1973) which
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Managerial Roles 1. Interpersonal • Figurehead • Leader • Liaison 2. Informational • Monitor • Disseminator • Spokesperson 3. Decisional • Entrepreneur • Disturbance handler • Negotiator Effective vs. Successful Mangers • Effective: spends nearly 50% of the time communicating • Successful: spends nearly 50% of the time networking. Organizational Behavior (OB): A field of study
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1. Explain the difference between efficiency and effectiveness. Efficiency involves accomplishing something with the least amount of effort‚ expense‚ or waste. Effectiveness simply involves getting work done that helps achieve organizational goals and may or may not be done efficiently. 2. What are the four management functions? The four management functions are: planning‚ organizing‚ leading‚ and controlling. 3. What are the four management functions? -planning: This includes developing
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The job of project manager‚ as performed by Ron Barnes of CanDo Construction Ltd.‚ is fundamental in making things happen‚ as he is responsible for winning and completing projects. To do this successfully‚ he must gather an accurate assessment of the competition through direct contact‚ past experience‚ or second-hand reports. He must also organize available material and human resources‚ and determine the timeframe necessary to complete all processes of a project. Goals in planning involve completing
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Minztberg’s Managerial Roles Interpersonal: Martin Luther King was the pastor of Dexter Avenue Baptist Church‚ Member of executive committee of Montgomery NAACP‚ head of Montgomery Improvement Association and leader of Southern Christian Leadership Conference. He displayed his leadership skills by influencing and motivating the black population to start a nonviolent movement in Montgomery. He hence played the role of an effective Figurehead and a leader. Informational: King communicated the plans
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Thirteen Days” by Antony Gumi The “Thirteen Days” movie describes how the 35th president of United States of America (USA)‚ John Fitzgerald Kennedy (JFK) dealt with the Cuban Missile Crisis during the period of October 14-28‚ 1963. It shows how JFK’s leadership saved the world from having World War III (WWIII)‚ or worse‚ Nuclear War. JFK’s crisis management and decision-making skills was tested during this period. He was under an extreme pressure‚ having the Cuban missiles were about to be ready
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Case Application Imagine what life would be like if your product were never finished‚ if your work were never done‚ if your market shifted 30 times a day. The computer-virus hunters at Symantec Corp. don’t have to imagine. “That’s the reality of their daily work life. At the company’s response lab in Santa Monica‚ California‚ described as the “dirtiest of all our networks at Symantec. “ Software analysts collect viruses and other suspicious cod and try to figure out how they work so the company
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interpersonal and decisional. * Leader role: Daniel will allocate employees to different stations so the business will run smoothly. He will also train employees so they can continue learning new skills and can improve as workers. * Disturbance Handler: If there is a problem with a customer he will follow his steps to resolve the problem. If employees have an issue with another employee or with other aspects of their job he will do his best to solve the problem but if he can’t he will notify
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