Chapter 1
1. Explain the difference between efficiency and effectiveness.
Efficiency involves accomplishing something with the least amount of effort, expense, or waste. Effectiveness simply involves getting work done that helps achieve organizational goals and may or may not be done efficiently.
2. What are the four management functions?
The four management functions are: planning, organizing, leading, and controlling.
3. What are the four management functions?
-planning: This includes developing organizational goals and how they’ll be accomplished. It is a means for getting employees to work hard and engage in behaviors directly related to goal achievement.
-organizing: this involves deciding where decisions are to be made, task assignments, and who works for whom.
-leading: this function is important for inspiring workers and for motivating them to work towards achieving the company’s goals.
-controlling: This important function starts with having clear, set standards for achieving goals and comparing performance to the standards. When deviations are found, changes would be made to get things back on track.
4. What distinguishes a first-line manager from a team leader?
A first-line manager is a traditional position where the manager manages the employees who are directly responsible for producing the company’s goods or service. He/she monitors, teaches, and helps with planning. A team leader is different than the first-line manager in that he/she is more of a facilitator. He/she facilitates the team helping plan and schedule work, helping them work well together, and helping problem-solve while the team itself is responsible for accomplishing the goal.
5. Describe the three principal managerial roles identified by Mintzberg and give examples of each.
-interpersonal role: in this role, the manager fill the role of figurehead, performing ceremonial duties. He/she acts as a leader by motivating and encouraging workers to achieve
Efficiency involves accomplishing something with the least amount of effort, expense, or waste. Effectiveness simply involves getting work done that helps achieve organizational goals and may or may not be done efficiently.
2. What are the four management functions?
The four management functions are: planning, organizing, leading, and controlling.
3. What are the four management functions?
-planning: This includes developing organizational goals and how they’ll be accomplished. It is a means for getting employees to work hard and engage in behaviors directly related to goal achievement.
-organizing: this involves deciding where decisions are to be made, task assignments, and who works for whom.
-leading: this function is important for inspiring workers and for motivating them to work towards achieving the company’s goals.
-controlling: This important function starts with having clear, set standards for achieving goals and comparing performance to the standards. When deviations are found, changes would be made to get things back on track.
4. What distinguishes a first-line manager from a team leader?
A first-line manager is a traditional position where the manager manages the employees who are directly responsible for producing the company’s goods or service. He/she monitors, teaches, and helps with planning. A team leader is different than the first-line manager in that he/she is more of a facilitator. He/she facilitates the team helping plan and schedule work, helping them work well together, and helping problem-solve while the team itself is responsible for accomplishing the goal.
5. Describe the three principal managerial roles identified by Mintzberg and give examples of each.
-interpersonal role: in this role, the manager fill the role of figurehead, performing ceremonial duties. He/she acts as a leader by motivating and encouraging workers to achieve