SCHOOL OF BUSINESS
Master of Business Administration
D53/PT/12424/09 Jonathan T. Limo
D53/MSA/12597/09 Kenneth Oduor
Human Resource Management
Case: The Reality of Management Life
a. What management is
An effective manager is one whose organizational unit group or team consistently achieves its goals while members remain capable, committed, and enthusiastic.
This particular definition focuses attention on two key results, the first is the task performance i.e. the quality and quantity of work produced and the second is the job satisfaction; how people feel about their work setting.
The job of any manager or team leader is largely one of adding value to the work setting by doing things that help others accomplish tasks.
A traditional and still relevant way of describing this job is a set of tasks or functions performed constantly and often simultaneously.
The management process is made up of four directions i.e. planning, organizing, leading and controlling.
They form a framework for managerial action that can be described as follows:
• Planning- defining goals, setting performance objectives, and identifying the actions needed to achieve them.
• Organizing- creating work structures and systems, and arranging resources to accomplish goals and objectives.
• Leading- instilling enthusiasm by communicating with others, motivating them to work hard, and maintaining good interpersonal relations.
• Controlling- ensure that things go well by monitoring performance and taking corrective action as necessary.
b. What being an employee means
Long term performance success for any organization begins with a strong foundation human capital; the economic value of people with job relevant abilities, knowledge, experience, ideas, energies, creativity and dedication.
When managers give priority to human capital, they are recognizing that ever in this age of high technology, people are indispensable resources.
Only
References: Marchington Milk (2004) Human resource management at work; people management and development, 3rd Ed, CIPD, London Chambers 21st century Dictionary: revised edition Boddy David (2008) Management, an introduction, 4th Ed. Prentice Hall, Harlow Stoner James et al. (1986) Management 3rd Ed, Prentice Hall Englewood, NJ Schermerhorn John Et Al (2005) Organizational Behavior 9th Ed, John Wiley & Sons Danvers, MA USA Case study: the reality of management life