between employees and customers in the services arena. Both parties prove vitally important in the business operations of a service provider; however this document strives to explore both ends of the debate‚ that is‚ the overarching importance of employees and customers. Significant research has been conducted regarding the nature of the two groups‚ which has aided this critical analysis of the notion that employees are more important than customers as well as the counter-argument that employees are
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often the job of the manager to use motivation to drive its employees to accomplish acts which they normally would not have done. The study of motivation helps managers understand what prompts people to initiate action‚ what influences their choice of action‚ and why they persist in their action over time (Daft and Marcic 444). Over the years many theorist have studied the human condition of motivation‚ and learned various techniques to help managers figure out what makes employees seek to attain higher
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Evaluating learning and development Contents Evaluating learning and development 1 Definition: 2 Learning and development approach: 2 The significance of learning and development for organizations: 2 The importance of evaluating learning and development activities: 3 The purpose of evaluation learning and development: 4 Connecting learning‚ development and evaluation to business policy: 4 Learning and Development Methods of Evaluation: 5 Learning and Development Analysis: 6 Issues
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mo Motivating Employees Motivating Employees In today’s professional world an important part of business education is motivational theory; the motivation of employees will be discussed in this paper both intrinsic and extrinsic‚ I will explain how management can motivate their employees. Many things come into play when you get a job; some people know when they are hired that they should do their best‚ because that’s what is to be expected from them. Other people when they are hired feel
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direction‚ persistence and more effort in what they are doing or trying to achieve. An employee who is highly motivated works hard and their job and shows enjoyment in what they are doing. As a health care manager you play a large role in how motivated your employees are in doing assigned tasks‚ reaching goals along with daily duties. As a health care manager I would implement the following motivational method techniques in order to keep good productivity‚ satisfied employees and good team work skills
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Rights of Employees CONTENTS Introduction 1. Workers and employees 2. Length of service 3. Contracts of employment 4. Written statement of terms 5. Statutory procedures and the LRA Code of Practice 6. Wages 7. Hours‚ holidays and rest breaks 8. Sunday working 9. Time off provisions 10. Maternity‚ paternity and adoption 11. Part time workers 12. Fixed term employees 13. Discrimination 14. Whistleblowing 15. Employment protection in health and safety
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Bonus to the employees Introduction The scenario is thus expounded as how to distribute the bonus to the employees who are present in the ample amount. The process of parceling out the bonus to the several employees had thus become a major issue. It has thus become a question because the employees receiving pronominal bonuses from the company thus feel rather crest fallen and the others receiving higher amount feel motivated to proceed out with the good work again to have more bonuses next time
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In the current day‚ a major demographic that faces discrimination is the LGBT community. The lesbian‚ gay‚ bisexual and transgender population continue to face disadvantages despite other major strides in the development of equal rights for all. Transgender individuals are at greatest risk of violence and torture‚ even execution. Discrimination is visible in all aspects of society‚ including the workplace‚ schools and healthcare facilities. The monumental strides made in the US need to be praised
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While working as a manager in an organization‚ his job is to make sure that the employees are doing their jobs and they are doing it in the most productive way. But employees are not machines that we could just program their task in their brain and they will do it automatically‚ they require motivation to actually do their job properly. This is easier said then done‚ to understand the ways of motivating people we first need to understand human nature‚ which is the fundamental nature and substance
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* Make it safe for employees to engage in voice. For example‚ reward the courage that employees show by challenging standard procedures. * Teach managers how to be exceptional listeners‚ and to receive and respond appropriately to constructive feedback. * Teach employees how to make suggestions even when they feel uncomfortable or when others don’t agree with them * Help everyone see the big picture and the value of their individual contributions. Employees who feel connected to the
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