C H A PTE R CONSUMER BEHAVIOUR AND TARGET AUDIENCE DECISIONS 3 Chapter Objectives • To understand the consumer decision-making process and how it varies for different types of purchases. • To understand various internal psychological processes‚ their influence on consumer decision making‚ and implications for advertising and promotion. • To understand the similarities and differences of target market and target audience. • To understand the various options for making a target audience decision
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Consumer sovereignty. Birth and evolution of the movement and consumerista politche market in its favor. LA SOVRANITA ’ DEL CONSUMATORE: "Consumption is the sole end and purpose of all production‚ and the interest of the producer should be considered only insofar as it may be necessary to promote the interest of the consumer" (Adam Smith). The consumerism is a relatively recent phenomenon‚ one hundred years have passed since the commercial economy of the United States was rocked by the explosion
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question behind something being given away for free is “what’s the catch?” The same is true for websites. As consumers‚ we are programmed to believe that when signing up for a website‚ that there must be some fee involved. Even if there is no membership fee‚ consumers use the various websites to make purchases. Freecycle.org is successful because it breaks the mold of what consumers are used to. It is very similar to an online Goodwill. Many people tend to take time at various times throughout
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Consumer behavior is the study of what‚ how‚ when‚ and why people buy or consume. Psychology‚ sociology‚ socio-psychology‚ anthropology and economics are the main elements/variables of this study. It is the attempts to understand the buyer decision processes as well as decision making process‚ both individually and in groups. In addition to that‚ it also tries to assess influences on the consumer from groups like family‚ friends‚ and society in general. One most important issue about consumer behavior
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Consumer purchases are influenced strongly by cultural‚ social personal and psychological characteristics for the most part‚ marketers cannot such factors but they must take them in to account Cultural Factors: Cultural factors exists brand and deep influence in consumer behavior. The market needs to understand the role played by the buyers cultural sub culture and social class. Culture : The set of basic values‚ perception wants and behaviors learned by a member of society from family other
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owned by Piaggio. Vespa scooters have been known for their painted‚ pressed steel unibody which combines a complete cowling for the engine (enclosing the engine mechanism and concealing dirt or grease)‚ a flat floorboard (providing foot protection)‚ and a prominent front fairing (providing wind protection) into a structural unit.” More details on this remarkable scooter can be found at the official website: http://www.vespausa.com/index.php Vespa Scooters have been on my mind for quite some time
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Unmarried couples or Domestic partners ▫ This phrase is used to describe two people (either of the opposite sex or of the same sex) who cohabit‚ have a sexual relationship and experience economic and social integration--that is‚ two people who have created their own family. Single parent families ▫ Single mothers ▫ Single fathers Types of Unmarried Couples: Couples in Live in relations (includes heterosexual ) Gay Couples Lesbian Couples Unmarried Couples in Indian Context:
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“WHAT DRIVES CONSUMER BEHAVIOUR” by Erika Rence Rence describes in her article how the consumer behaviours have changed during the last years and how it is affected by world events‚ uncertainty‚ insecure futures and many others. She describes that the change in Consumer Behaviour requires the distinctive marketing for separate age-groups‚ exactly 5 groups. Birth-12 years old: This group of consumers cannot be put under the same marketing scheme. Four distinct under-groups are needed‚ as
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A MODEL OF CONSUMER DECISION MAKING The process of consumer decision making has 3 stages: input stage‚ process stage and output stage. The input stage influences the consumer’s recognition of a product need and consists of 2 major sources of information: 1) the company’s marketing efforts (product‚ price‚ promotion and price) and the external sociological influences on the consumer (family‚ friends‚ neighbours other informal and non-commercial sources‚ social class and cultural and subcultural
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861126569 Berg-Ridenour Bus 112 May 1‚ 2014 Reflective Mind Map Making a purchase isn’t always simple‚ some purchases require more thought than others before making a final decision. No matter what the purchase is‚ the consumer’s consumption process is influenced directly effecting the decision of what to purchase and how to purchase. A consumer’s purchasing decision is a product of both internal influencers and external influencers‚ which effect their wants‚ needs‚ cost‚ benefits and reactions
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