Competitive Analysis Dunkin Donuts 1.1 Target Markets Dunkin Donuts target market is the blue collar workers (18-60) of America who likes the quick service that Dunkin Donuts provides. Also within its target market are kids‚ highly due to its name. Recently Dunkin Donuts has been targeting the market of affluent women and professionals. 1.2 Description of Products & Key Benefits Variety of menu Dunkin Donuts offers something people enjoy (donuts) with their coffee/beverage. (Based on Baskin-Robbins
Premium Dunkin' Donuts Starbucks Doughnut
From reading the Dunkin’ Donuts Case Study‚ there are few problems that Dunkin’ Donuts faced which eventually lead to the company loss in market share and revenue. Dunkin’ Donuts CEO’s did a fabulous job salvage the situation and regain the control of market share‚ there are few more actions could have been done to achieve Dunkin’ Donuts’ goal to full extent. Also‚ Dunkin’ Donuts should learn from this lesson to prevent history to repeat itself. First is competition from Krispy Kreme‚ and Starbucks
Premium Dunkin' Donuts Problem solving Krispy Kreme
8. Krispy Kreme Doughnuts in 2005: Are the Glory Days Over? Overview In early 2004‚ Krispy Kreme’s prospects appeared bright. With 357 Krispy Kreme stores in 45 states‚ Canada‚ Great Britain‚ Australia‚ and Mexico‚ the company was riding the crest of customer enthusiasm for its light‚ warm‚ melt-in-your-mouth doughnuts. During the past 4 years‚ consumer purchases of Krispy Kreme’s doughnut products had taken off‚ with sales reaching 7.5 million doughnuts a day. Considerable customer excitement—approaching
Premium Krispy Kreme Dunkin' Donuts Doughnut
Competitive Strategies Following on from his work analysing the competitive forces in an industry‚ Michael Porter suggested four "generic" business strategies that could be adopted in order to gain competitive advantage. The four strategies relate to the extent to which the scope of a businesses’ activities are narrow versus broad and the extent to which a business seeks to differentiate its products. The four strategies are summarised in the figure below: The differentiation and cost leadership
Premium Marketing Strategic management
As the new district manager my priority is to ensure that Dunkin Donuts remains in keeping with our original mission statement‚ "Make and serve the freshest‚ most delicious coffee and donuts quickly and courteously in modern‚ well-merchandised stores.” For the purpose of this paper I will identify and explain Job and organizational design‚ Recruiting and selection‚ and training and performance appraisals. Through this process I will evaluate and explain the design and principles that I believe will
Premium Dunkin' Donuts Management Doughnut
functions so any product that specialize In one of those individual functions can also be termed as a substitute. Buyer power Buyers bargaining power is high because of the following reasons: * More choice of products and very limited differentiation of those products * Elastic demand- demand is highly sensitive to economy * Less asymmetric information-buyers have all the required information * Less switching costs: This depends on the country and type of mobile plans provided
Premium Nokia Mobile phone
Krispy Kreme Doughnuts‚ Inc. (hereinafter‚ “Krispy Kreme”) seemed poised to become an industry leader and Wall Street chart topper in 2000‚ however‚ by 2004 the company’s stock price had plummeted. Krispy Kreme’s stock price one day after the initial public offering in April of 2000‚ was $40.63‚ giving the company a market capitalization of nearly $500 million. Investors believed Krispy Kreme was the next big money maker to enter the market. By 2005‚ Krispy Kreme shares were trading at less than
Premium Balance sheet Stock Krispy Kreme
How does Dunkin Donuts build long-term customer relationship? Dunkin donuts has been operating as a chain restaurant for nearly sixty years. Dunkin Donuts was able to build long-term customers by sticking to their original values. They have stuck to their values by providing the consumer with a great customer service experience with ease of access and affordability. Dunkin Donuts puts quality control first. By doing this‚ they are able to provide a consistent cup of coffee at any location. Through
Premium Customer service Customer Dunkin' Donuts
Dunkin Donuts was founded in 1950 by Bill Rosenberg. Mr. Rosenberg opened the 1st store in Quincy Massachusetts. Mr. Rosenberg’s goal was to “make and serve the freshest‚ most delicious coffee and donuts quickly and courteously in his stores”. (www.dunkindonuts.com‚ 2012) Dunkin Donuts are now headquartered in Canton Massachusetts. Dunkin Donuts values and principles guide their franchises to success. There values and principles are (www.dunkinbrands.com‚ 2007): Values * Honesty * Transparency
Premium Dunkin' Donuts Doughnut Krispy Kreme
LOGO OF DUNKIN DONUT DUNKIN DONUTS SYSTEM BACKGROUND A.COMPANY DESCRIPTION Dunkin Donuts is an around-the-clock organization‚ and a General Manager will need to understand and assume the responsibility of this. This is an energetic and fun working atmosphere with many future opportunities available within the organization. COMPANY HISTORY It all started in 1946 when William Rosenberg (founder of Dunkin Donuts and also theInternational Franchise Association) invested $5‚000 to form Industrial
Premium Dunkin' Donuts Doughnut Baskin-Robbins