Five-Star Hotels Abstract Purpose: Employee turnover is a significant challenge for Human Resource Management (HRM) strategies and organisational performance. This study presents findings drawn from an extensive survey of labour turnover in the Australian accommodation sector. A particular focus is placed on turnover rates and costs. Design/methodology/approach: Based on labour turnover literature and an industry panel‚ an online survey was designed and distributed to four- and five-star hotels across
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Research Proposal on The Impact of Motivation on Employee Job Performance The Impact of Motivation on Employee Job Performance Introduction People within an organization are harmoniously working together to satisfy one certain goal‚ whether short or long-term goal. The organization‚ as the collection of people‚ are expected to be deliver the best assets that they have which are the people bearing the knowledge and skills suitable to their position in the organization. Through the desirable performances
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Cornell Hospitality Quarterly http://cqx.sagepub.com/ Hotel Guests ’ Responses to Service Recovery: How Loyalty Influences Guest Behavior Pablo Zoghbi-Manrique-de-Lara‚ Miguel A. Suárez-Acosta and Teresa Aguiar-Quintana Cornell Hospitality Quarterly published online 28 November 2013 DOI: 10.1177/1938965513513348 The online version of this article can be found at: http://cqx.sagepub.com/content/early/2013/11/27/1938965513513348 A more recent version of this article was published on - Mar
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Motivation is a basic psychological process. A recent data-based comprehensive analysis concluded that competitiveness problems appear to be largely motivational in nature (Mine‚ Ebrahimi‚ and Wachtel‚ 1995). Along with perception‚ personality‚ attitudes‚ and learning‚ motivation is a very important element of behaviour. Nevertheless‚ motivation is not the only explanation of behaviour. It interacts with and acts in conjunction with other cognitive processes. Motivating is the management process
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Topic : A study on perception of employee about performance appraisal effectiveness and its impact on employee motivation Type of Research: Quantitative Research Problem Definition: The objective is to identify the various perceptions employees have about performance appraisal system in their organization and how far the performance appraisal does motivate the employees to perform better. Data Collection Details: The data will be collected through a questionnaire (hard copy and soft copy) comprises
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background of Hotel 3.1 Introduction & background of Hotel 3.2 Hotel structure 4. Methodologies 4.1 Questionnaire (anonymous) 5. Analysis & finding of current problems 5.1 Problems in communications 5.2 Employees initiative and commitment 5.3 Employee job dissatisfaction 5.4 Inter-department conflicts 5.5 Employees’ behavior 6. Conclusion 7. Recommendation 7.1 Staff seminars 7.2 Team building activities 7.3 Regular group / individual staff discussions 7.4 Employee surveys
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| Boxers | The Affect of Aggression on Motivation | | Michael Alexander | 12/20/2010 | | Introduction Over the decades sports have been consistently evolving. Athletes are getting bigger‚ stronger‚ faster‚ and more aggressive than ever. In addition‚ the salaries of athletes have been continually increasing as well. With the rise in potential income to athletes‚ it has become increasingly important to obtain a competitive edge over an opponent. For athletes and coaches at all
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Summary of journal about effect of teamwork on employee performance The research analyses the performance of the performance of the staff members of an education department of a in a province of Pakistan called KPK. Researchers use some measures including spirit de corps‚ team trust‚ recognition and rewards. And they proved that teamwork and those measures positively affect the employee performance. They put this research as self-administered questionnaires distributed in directorate of
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Accommodation industry Accommodation generally refers to the house of temporary stay‚ which consist bedrooms‚ apartments and halls the accommodation industry was comprised of living rooms to slep or occupy and might be reserved and occupy with or without contract for temporary period. Accommodation industry is consideration one of the largest industry in the world .Ti is glamour and full of excitement to through of the history the leading industry has provided travelers ‚”A home away from home
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in the Hotel Industry Traditional Word-of-Mouth has been recognized as an effective marketing tool that has a significant impact on customer behaviour. Nowadays‚ the emergence of the Internet means consumers are now creating and spreading marketing information‚ easier than before internet existence. Providers and consumers have become highly connected with the Internet environment. The purpose of this study is to find out the way consumer make decisions are influenced by herding effects in the
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