difference between training and development. 2. How are training needs of an organization assessed? 3. What are the broad responsibilities of a trainer in a training programme? 4. What are the responsibilities of the management of an organization with respect to implementation of training programmes? 5. Write a brief note on recent trends in training. PART– B 1. Why is it necessary to evaluate training processes and activities? 2. Discuss the effectiveness of role playing as a training method. 3
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CASE STUDY: Merger of Zipcar and Avis Budget Group On January 2‚ 2013‚ Zipcar announced that it would be acquired by the Avis Budget Group. This merger may let staff members of both companies to feel uncertain and uncomfortable‚ especially of Zipcar and they feared that company was swallowed. Motivational problems related with finance were of major importance to employees of both companies and here too. The senior management and executive members of Zipcar company sought to gather and discuss
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INTRODUCTION Employee engagement‚ also called worker engagement‚ is a business management concept. An "engaged employee" is one who is fully involved in‚ and enthusiastic about their work‚ and thus will act in a way that furthers their organization’s interests. According to Scarlett "Employee Engagement is a measurable degree of an employee’s positive or negative emotional attachment to their job‚ colleagues and organization that profoundly influences their willingness to learn and perform is at
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TRAINING METHODS :- All training methods can be grouped into two categories :- a] Training methods for operatives and b] Training methods for managers a] Training Methods for Operatives :- Under these methods the new employee is assigned to a specific job at a machine or workshop or laboratory. He is instructed by an experienced employee or by a special supervisor who explains to him the method of handling tools‚ operating the machines etc. Vestibule Training :- This method involves the
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Contents BACKGROUND OF THE COMPANY 2 History of Genting Highlands 3 Content 4 Maslow’s hierarchy of needs 5 Physiological Needs 5 Safety needs 6 Esteem 8 Convenience 8 McClelland’s acquired needs theory 9 Pros of Employee Motivation 10 Self-Esteem 10 Health 10 Recognition 10 Safety 10 Cons of Motivating Staff 10 Will Not Last and Employees become greedy 10 Over competitive 11 Job description oriented 11 Over dependence 11 Recommendation 12 Remove Demotivators 12 Pinpoint each employee’s
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Recruitment and Selection Case Studies Queensland Corrective Services Good Practice Areas: • Marketing to attract the right candidate • Simplifying and streamlining recruitment and application processes What were your recruitment and selection challenges and objectives? From 2004 to 2005 Queensland Corrective Services (QCS) had been reviewing and refining its strategies for managing offenders to improve community safety and crime prevention through humane containment‚ supervision
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CASE STUDY ANSWER: REAL SALES OR WISHFUL THINKING? What Is the Ethical Issue? In response to pressure from headquarters to make the quarterly sales numbers‚ Marty is going to ask Robert to submit fictitious sales orders. Working from a wheelchair‚ Robert takes longer to call on customers and his sales are generally the lowest in the department. Some in the company believe a person in a wheelchair should not be in warehouse sales‚ and they may use Robert’s lower sales numbers to justify
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two developments dramatically changed in employee selections. First‚ the development of meta-analysis‚ arguably one of the most influential methodological developments in recent decades‚ made it possible to cumulate quantitatively the results of large numbers of small-scale studies‚ resulting in a quasi-massive-scale study. Second‚ the results of large-scale studies of military personnel and others also became available. The results of both kinds of studies provided strong evidence of remarkably general
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Martino Landscape Contractors‚ Inc. Employee Handbook for Field Personnel TABLE OF CONTENTS INTRODUCTORY STATEMENT 3 MISSION STATEMENT 3 LETTER FROM THE OWNERS 4 PURPOSE OF THIS HANDBOOK NOTICE 5 SUPPLEMENTS/CHANGES 6 DEFINITIONS 6 EXCEPTIONS 6 Section I: EMPLOYMENT Organization Chart 7 Employment-at-Will 7 Equal Employment Opportunity 8 Affirmative Action Plan 8 Immigration Reform & Control Act of 1986 9 Americans With Disabilities Act (ADA) 9
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Employee Satisfaction & Southwest Airlines Long-established rewards systems usually have had a large proportion of the total package as base pay and just a small portion tied to performance. In today’s world new and more strategic rewards systems‚ have come to be implemented which are more aligned with overall organizational strategies. These new rewards include a performance based variable pay‚ skill base pay and recognition pay. In researching this new trend it has been shown to have a very
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