A PROJECT REPORT ON SERVICES OPERATIONS MANAGEMENT special reference to BPO SECTOR by Gaurav Tyagi 10DM-189 Gaurav Singh 10IB-029 Neha Sinha 10DM-093 Neha Kaushik 10DM-092 Harsh Shah 10IB-030 Keshav Shenoy 10HR-019 2010-2012 Under the guidance of Prof. Kunal Ganguly INSTITUTE OF MANAGEMENT TECHNOLOGY INTRODUCTION Manufacturing‚ service and agriculture are the major economic activities in any country. In India‚ manufacturing and services together
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BA7301 ENTERPRISE RESOURCE PLANNING COURSE OBJECTIVES To understand the business process of an enterprise To grasp the activities of ERP project management cycle To understand the emerging trends in ERP developments LT P C 3003 COURSE OUTCOMES Knowledge of ERP implementation cycle Awareness of core and extended modules of ERP UNIT I INTRODUCTION 8 Overview of enterprise systems – Evolution - Risks and benefits - Fundamental technology - Issues to be consider in planning design
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Environmental Based Management Six Key Aspects of Environmental Based Management Environmental based management (EBM) is a management strategy that recognizes the complete spectrum of interactions within an ecosystem. This involves all species within the system ranging from human‚ plant and animals as opposed to single issues or species (McLeod et al.‚ 2005). This ecosystem could either be terrestrial or aquatic depending on the composition of the environment. These management techniques
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Operations Management: Why are operations the most vulnerable sector of any company when considering CSR? I. Introduction As globalization continues‚ the earth ’s natural processes transform local problems into international issues along with the development of international commercial activities. Few communities are being left untouched by major environmental issues and social problems. As one of the most active and influential elements of the human society‚ the business world has been
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Chapter 1: Introduction to Operations Management Overview This chapter provides a definition of operations management. The role and importance of operations in an organization are described‚ along with operations decisions that are made. The differences between manufacturing and services are described. The history and current trends of operations management are discussed‚ including the impact of information systems. Finally‚ the interaction between operations and other business functions
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IKEA History and Company Information IKEA retailing with its Sweedish roots‚ is based on a franchise system. Inter Ikea system BV is located in Delft‚ the Netherland being the owner and franchiser of the concept IKEA. (www.ikea.com) The company aims to sell furnitures for 10 to 30 percent less then other stores ( source - stevension ). Every Ikea employee still follows the vision quotes of Ingvar Kampard " to create a better everyday life for many people". During 2010 global sales as reported
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following assignment is based on operations managements within IKAE. The aim of this unit is to analyse the operations functions within the organisation by understanding strategic operations management‚ the operations process and planning and control. “Operations management is an area of business that is concerned with the production of goods and services‚ and involves the responsibility of ensuring that business operations are efficient and effective. It is also the management of resources‚ the distribution
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BOM 2064: QUALITY AND OPERATION MANAGEMENT Title: Quality and Operation Management Implementation Food & Beverage Department Everly Hotel Malacca Prepared for: MISS CHOW MEI MIN Student’s Name | Student’s ID | Major | Section | Ahmad Izzaudin B. Mat Zaki | 1101109196 | KM | BM203 | NurIzzatiBtBaharudin | 1091105542 | KM | BM203 | Ahmad Nor Aizat B. Abdullah | 1101107571 | KM | BM203 | Sheikh KharleezBamadhaj B. Jaffar | 1102702455 | IB | BM203 | Iqbal Abdul Qayyum B
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Product Design The products that will be made out of the given components are corrective lenses for eyeglasses. The product will have the following features: a. Corrects near-sightedness or far-sightedness‚ whichever may be the case‚ through varying curvatures of the lenses‚ for different grades b. May be rectangular or circular in overall shape c. Around 1.5 inches in length‚ 1 inch in width d. Clear and transparent‚ not dark Considering that the finished goods (lenses) are very
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COMPUTERIZED RECORD MANAGEMENT SYSTEM FOR THE BUREAU OF FIRE PROTECTION IN IBA‚ ZAMBALES A Thesis Presented to College of Communication and Information Technology Ramon Magsaysay Technological University Main Campus Iba‚ Zambales In Partial Fulfillment of the Requirements for the Degree Bachelor of Science in Computer Science By Ziedee B. Datugan Kevin L. Miclat Reina L. Sadile March‚ 2011 Approval Sheet Republic of the Philippines Ramon Magsaysay Technological University
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