"Ethical dilemma on customer service" Essays and Research Papers

Sort By:
Satisfactory Essays
Good Essays
Better Essays
Powerful Essays
Best Essays
Page 49 of 50 - About 500 Essays
  • Good Essays

    Douglas’s decision The main ethical dilemma is due to a conflict between Phillip’s decision to withhold information from Colin‚ and Douglas’s responsibilities as Colin’s pharmacist to disclose the information to Colin due to its long-term repercussions. Colin’s medication‚ PitEase‚ has been known to cause sterility in up to 7% of the people taking the medication. Colin’s father‚ Phillip tries to prevent Douglas from sharing this information with Colin‚ by pleading to Douglas emotionally‚ by stating

    Premium Ethics Family Philosophy

    • 1034 Words
    • 5 Pages
    Good Essays
  • Good Essays

    and Clare Ethical Dilemma Case Discuss the ethical dilemma presented in this case. Ethics are values‚ norms belief and expectations that determine how people within a culture live and act. An ethical dilemma is a situation that will often involve an apparent conflict between moral imperatives‚ in which to obey one would result in transgressing another. This is also called an ethical paradox. The ethical dilemma in this case is confidentiality and release of information issue. Ethical problem of

    Premium Ethics Morality Paradox

    • 912 Words
    • 4 Pages
    Good Essays
  • Better Essays

    Colleagues‚ Supervisors‚ or Experts After considering the above moral principles‚ Winston consults with a fellow school counselor‚ Dana‚ who has been practicing for twenty years. Without revealing any identifying information‚ Winston discusses his ethical dilemma with Dana and asks for suggestions on possible courses of action. Dana informs Winston that in her experience‚ she has rarely divulged information that students told her to their teachers unless it was absolutely necessary. In the majority of

    Premium Decision making Education Bertolt Brecht

    • 1693 Words
    • 7 Pages
    Better Essays
  • Good Essays

    time? In the emergency department (ED) the most frequently encountered circumstance with respect to self-determination‚ is the patient who arrives via emergency medical services (EMS) in extremis who is a no code and objects to extraordinary measures‚ however‚ the family desires intervention. Emergency nurses retain a legal and ethical obligation to affirm the patient’s autonomy regarding the decision for no resuscitation and allowance of a natural death (Emergency Nurses Association‚ 2014). There

    Premium Patient Health care Health care provider

    • 478 Words
    • 2 Pages
    Good Essays
  • Good Essays

    employee counselor responsible for ethical concerns of the employees. Every employee is required to read the ethical guide and maintain high ethical standards. Every employee must continue to maintain high ethical standards‚ honesty‚ impartiality‚ integrality and conduct. The use of position for private and personal gain is forbidden by ethics. “Public service is a public trust‚ requiring employees to place loyalty to the Constitution‚ the laws and ethical principles above private gain.” Therefore

    Premium Ethics

    • 561 Words
    • 3 Pages
    Good Essays
  • Powerful Essays

    long-term customers was becoming a challenge. During a delivery run yesterday‚ driver Joe Stevens had noticed a competitor’s sales manager talking with the general manager of Saver Superstore‚ one of JBI’s largest customers. Then‚ that morning‚ Johnson’s sales manager‚ Marsha Ketchum‚ had mentioned that‚ during her visit with the same general manager on Wednesday‚ he was starting to make some noises about wanting to negotiate a lower price. This could cause a dilemma because this customer had been

    Premium Sales Revenue Customer service

    • 2226 Words
    • 14 Pages
    Powerful Essays
  • Good Essays

    BSBCUS501C Manage quality customer service Presented to: Darren Creed Assessment 3 Name: Jacinta Butterworth Date: 20 March 2015 Procedure: 1. Develop a set of Key Performance Indicators for your Innovative Widgets customer service representatives. KPIs should address all the areas of customer and business requirements identified 2. Develop a plan or procedure for monitoring team members’ performance again KPIs 3. Develop a questionnaire to collect customer feedback related to KPIs and/or designed

    Premium Customer service

    • 1274 Words
    • 8 Pages
    Good Essays
  • Powerful Essays

    military‚ Smith bought a controlling interest in Arkansas Aviation Sales‚ located in Little Rock. While operating his new firm‚ Smith identified the tremendous difficulty in getting packages and other airfreight delivered within one to two days. This dilemma motivated him to undertake research on how to resolve the inefficient distribution system. In an interview with Fortune Small Business in 2002 he explained his business model for solving the problem: My solution was to create a delivery system that

    Premium Customer service Customer Business model

    • 1959 Words
    • 8 Pages
    Powerful Essays
  • Good Essays

    Ethical Dilemmas in the Workplace Michele Wallace BSHS/332 July 10‚ 2013 Sean Jones Ethical Dilemmas in the Workplace There are many different types of ethical dilemmas in the workplace. For example‚ conducting personal business on company time‚ taking credit for other’s work‚ harassment from coworkers or management‚ high pressure sales and theft* I have been in the situation to experience

    Premium Management Ethics Employment

    • 1239 Words
    • 5 Pages
    Good Essays
  • Powerful Essays

    novel of its time and still affecting its reader in present day. The film of this novel followed the text exceptionally well representing comedic scene and romance accurately. In the film main character Howard Campbell Jr. was faced with some ethical dilemmas and tough choices that would determine the path of his life. I determined four actions in the story that were significant in steering Howard Campbell Jr. life. Listed as follows: the choice to stay in Germany while his parents left to America

    Premium Adolf Hitler Nazi Germany World War II

    • 1105 Words
    • 5 Pages
    Powerful Essays
Page 1 42 43 44 45 46 47 48 49 50