SR.NO TOPIC PAGE NO 1 Introduction to the global tourism and hospitality industry 3 2 Current issues for the tourism and hospitality industry 4 3 Ownership and management structures and the accommodation 6 4 Rooms Division – an overview from a global perspective 16 5 Food and Beverage 20 6 The restaurant business 23 7 MICE: meetings‚ incentives‚ conventions‚ and exhibitions 25 8 Sustainability and corporate social responsibility in the global hospitality industry 27 9
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Operations The Ford-Firestone Case 1. The Recall In July 1998‚ Sam Boyden from State Farm Insurance received a call from a claims adjuster inquiring about Firestone tread separation. Sam began to research this issue and he found that there were 20 more such cases going back to 1992. All 21 cases involved Firestone ATX tires and 14 of them involved the Ford Explorer. He then sent an unsolicited e-mail to the National Highway Traffic Safety Administration (NHTSA) describing the 21 Firestone cases
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U.S. Department of Justice Office of Justice Programs 5HYLVHG WK Bureau of Justice Statistics Alcohol and Crime An Analysis of National Data on the Prevalence of Alcohol Involvement in Crime 2Q DQ DYHUDJH GD\ LQ FRUUHFWLRQV DXWKRULWLHV VXSHUYLVHG DQ HVWLPDWHG PLOOLRQ FRQYLFWHG RIIHQGHUV 1HDUO\ PLOOLRQ DERXW KDG EHHQ GULQNLQJ DOFRKRO ZKHQ WKH\ FRPPLWWHG WKHLU FRQYLFWLRQ RIIHQVH &ULPLQDO MXVWLFH VWDWXV 7RWDO 3UREDWLRQ -DLO 3ULVRQ 3DUROH $OFRKRO ’UXJV
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On April 5‚ on her way home to Otto‚ NC from visiting a friend in Augusta‚ Denise was in a car accident‚ suffering multiple fractures‚ broken bones‚ and a pneumothorax. Three days later‚ while still in hospital‚ she had a stroke. After 18 days in the ICU at AUMC‚ she was discharged and transferred to Select Specialty Hospital in Augusta. Background: My problem began in the ICU with Denise’s estranged grown children‚ Zoe Carlin‚ age 48‚ and Eric Carlin‚ age 46. Denise and I have been happily living
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In the evening of the last day of June 2016‚ one of the residents of the small city of Fitchburg‚ Wisconsin called the police to report that a man was acting oddly and seemingly talking to himself while standing chest-deep in Lake Monona. The man then walked out of the lake‚ broke into a nearby home and began smashing things causing fear and panic among the residents of the house. When the police came‚ they commanded him to stop‚ but he ignored all commands and even aggressively marched towards the
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With the prospect of college deadlines looming close‚ many high school seniors can relate to William Shakespeare’s Hamlet—hopefully in less extreme way. Choosing a college and a career is a huge life decision that requires careful and thorough consideration. However‚ as the story of Hamlet proves‚ sometimes waiting and debating for too long only ends in a messy tragedy. Indeed‚ four acts pass before Hamlet even begins to take action in avenging his father’s death. His hesitation becomes excruciating
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Living in South Florida‚ our hockey team is the Florida Panthers. Though there is a team that currently plays here‚ they do not match popularity when they face other sports like basketball’s Miami Heat or football’s Miami Dolphins. Based off this article‚ “No Doubting Canada’s role in making NHL what it is today” it switches the role of the most popular sport. In addition to being the most popular sport‚ Canada has managed to contribute to the NHL’s revenue more than the United States‚ even though
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Within the healthcare industry‚ numerous ethical issues have arisen over the years. A few common ethical issues faced today are abortion‚ euthanasia‚ and the containment of HIV/AIDS. To address ethical issues within the healthcare industry the use of a process termed the ethical decision making process‚ is a necessary tool in approaching ethical issues and furthermore finding the best ethical solution. The first of these ethical issues we will discuss is abortion. Three categories of abortion exist
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Budget Issues of Running Out of Money and Time When an agent finds out that they are going overbudget or over the allotted time limit the most critical element is open communication. With open communication it gives management more advance warning earlier in the budget cycle to make changes that can get the project back on track. The most important element management needs is ample time to make corrections to keep the project on budget and within time constraints. The more time management has
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Ethical issues In Counseling Practice Ethics are a vital component of Counseling. It helps keep Professional Counselors accountable to their clients‚ and to the state board. Let’s first start with the definition of ethics” Are guidelines or rules set by a governing body or society.. Ethics are important because it helps the Counselor think in reference of how well can he or she perform their duties. Ethics have many reasons to exists in
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