KAIZEN SCHOOL OF BUSINESS MANAGEMENT MARKS: 80 COURSE: _______ SUBJECT: OPERATION MANAGEMENT N.B: 1} Attempt all the questions 2} All Questions Carries Equal Marks Name:___________________ Reference Number: ________________ Case – 1 OM IN SNACKS Let’s say that you decided to go for some snacks with your friends. Among many options‚ you can go to a roadside thela (cart)‚ a snack joint like are Udipi restaurant or some restaurant which serves many things including full meals‚ to name few
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I. Discussion and Review Question: 1. Briefly describe the term operations management? Answer: Operations Management is management of system or processes that create goods or provide service. The term operations management includes interrelated activities such as forecasting‚ capacity planning‚ scheduling‚ managing inventories‚ assuring quality‚ motivating employees‚ and deciding where to locate facilities and more. 2. Identify the three major functional areas of business organization and
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OPERATIONS STRATEGY PRODUCTIVITY‚ COMPETITIVENESS‚ STRATEGY Productivity is about how effective an organization is in the use of its resources. Competitiveness is how effective an organization is in the marketplace compared with other organizations that offer similar products/services. Strategy shapes the plans that determine the direction an organization takes in pursuing its goals. (US companies‚ suffering from impressive success of foreign companies on the US marketplace place increased
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Operations management focuses on managing the processes of producing and distributing products and services. Operations activities often include product creation‚ development‚ production and distribution. It deals with all operations within the organization. Related activities include managing purchases‚ inventory control‚ quality control‚ storage‚ logistics and evaluations. The nature of how operations management is carried out in an organization depends very much on the nature of products or services
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Sunderland Business School Level: M Module: Operations Management Module Code: PGBM03 Module Leader: Tom Cuthbertson Issue Date: 26th July 2011 Return Date: 16th August 2011 Contribution to Module Assessment 100% This is an individual assignment. Work submitted must adhere to the University policy on Cheating‚ Collusion and Plagiarism. Introduction If Marketing’s function is to identify the needs of customers‚ then it is Operations Management which has the role of providing the
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Critical Decision areas of operation management I. Goods and service design. According to Henzer (2004)‚ design of goods and design defines much of the transformation process. The factors of cost‚ quality and human resources must be made during the stage. Operation management of product and services is also different because due to different characteristic and tangible / intangible feature. II. Quality. Customer has a very high quality standard nowadays and operation management decision in quality
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STARBUCKS OPERATIONS STRATEGY STRATEGIES IMPLEMENTED I. Expand its product offerings and enter new market segments * Starbucks expanded to pursue sales of products in a variety of distribution channels and market segments. Products were marketed to restaurants‚ airlines‚ hotels‚ universities‚ hospitals‚ business offices‚ country clubs‚ and select retailers. In the airline industry‚ Starbucks coffee was served in flights United Airlines and United Airlines. Packets of Starbucks coffee
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Legalising sting operations Q. It is time that sting operations carried out by media and others are legalised in India. Express your views. Ans. From ‘Watergate’ (USA) to Tehelka‚ to ‘Cash for Questions’ the invisible camera has cut short the political career of many a big-wig politicians and made their real faces visible to the people. No doubt‚ sting operations carried out by the media (both print and electronic) and others in public interest merit to be legalised so that their findings command
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Whitney Discussion Questions 1. Why should one study operation management? Answer: If your major field is not operations management‚ you may be wondering why you need to study operations management. Actually‚ there are compelling reasons for studying operations management. One is that 50 percent or more of all jobs are in operations management or related fields. Also‚ recall the image of a business organization as a car‚ with operations as its engine. In order for that car to function properly
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Operation Turquoise: A French Travesty; June – August‚ 1994 Junior Senior Seminar: The Rwanda Genocide 960:192:1C Professor Donna Maier April 30‚ 2010 Jarnagin 2 From April 6th‚ 1994 to the end of August‚ the world hoped‚ prayed‚ and in some cases lobbied for the individuals involved in the Rwanda Genocide. The world was not informed of any specifics as to what was happening but only that hundreds of thousands of people were dying at both the hands of others and the hands of God. In lieu
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