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Operation Management

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Operation Management
Page 22 (Self- Test)
1. OM jobs constitute what percentage of all jobs?
Answer:
d. 40%
2. Productivity increases when:
Answer:
b. input decrease while outputs remain the same
3. The capital investment each year in the U.S usually:
Answer:
c. Increases
4. Productivity increases each year in the U.S. are the result of three factors:
Answer:
a. Labor, capital, management
5. Which appears to provide the best opportunity for increases in productivity?
Answer:
c. Management
6. When returns to labor capital or management are increased w/o increased productivity, prices:
Answer:
a. Rise
7. Problems in the measurement of productivity include:
Answer:
d. All of the above
8. The person who introduced standardized, interchangeable parts was:
Answer:
a. Eli Whitney

Discussion Questions
1. Why should one study operation management?
Answer:
If your major field is not operations management, you may be wondering why you need to study operations management. Actually, there are compelling reasons for studying operations management. One is that 50 percent or more of all jobs are in operations management or related fields. Also, recall the image of a business organization as a car, with operations as its engine. In order for that car to function properly, all of the parts must work together. So, too, all of the parts of a business organization must work together in order for the organization to function successfully.
Working together successfully means that all members of the organization understand not only their own role, they also understand the roles of others. This is precisely why all business students, regardless of their particular major, are required to take a common core of courses that will enable them to learn about all aspects of business. Because operations management is central to the functioning of all business organizations, it is included in the core of courses business students are required to take. And even though individual courses

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