Product: For most customers‚ a product is not only the product itself (the core)‚ but also the services and intangibles that surround it (the product surround). The surround includes: Before and after sales service. Delivery. Availability. Advice. Finance. Guarantees and warranties. Quality perceptions. Value perceptions. Reputation and brand name. Other user’s recommendations. Price: Pricing is important for several reasons: The price charged will determine margins and‚ in the end
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Managers and leaders are two very different types of people. Managers’ goals arise out of necessities rather than desires; they excel at defusing conflicts between individuals or departments‚ placating all sides while ensuring that an organization’s day-to-day business is done. Leaders‚ on the other hand‚ adopt personal‚ active attitudes toward goals. They look for the opportunities and rewards that lie around the corner‚ inspiring subordinates and firing up the creative process with their own energy
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Effective Role Playing in Sales Training Posted on September 25‚ 2012 by John Asher Top salespeople approach their careers in a similar fashion as professional athletes. They practice‚ drill and rehearse all of their skills so that they can execute them without even thinking about it‚ and do not ignore any area of the sales process. It is useless for a salesperson to make a great presentation if she does not know how to close. And closing and getting the money will not lead to referrals unless
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APPENDIX ONE Sales Management 230 Semester 2‚ 2010 ASSIGNMENT COVER SHEET Name: ____________________________________________ Student ID: ______________________________ Tutor’s Name: ______________________________ Day & time of tutorial: ______________________________ Date submitted: ______________________________ If the given name by which your tutor knows you differs from your name on University records‚ you should indicate BOTH names above
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Analyse the role of sales team within marketing strategy of an organization of your choice: Sales team of an organization play a significant role within marketing strategy of this company. A salesperson’s primary objective is to sell‚ though there are many skills involved and their duties can be quite diverse depending on things like the size of outlet they are involved with. Researchers show that across a range of industries‚ there is a direct and consistent correlation between the caliber of
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THE SALES ORGANIZATION By: Vibhor Jain Key Terms Authority – the right to make decisions and carry out tasks Span of control – the number of people a superior is responsible for Chain of Command – the relationship between different levels of authority in the business Hierarchy – shows the line management in the business and who has specific responsibilities Delegation – authority to carry out actions passed from superior to subordinate Empowerment – giving responsibilities to people at all
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CMEC01 12/8/06 8:50 Page 1 Chapter 1 Managers and Managing LEARNING OBJECTIVES After studying this chapter‚ you should be able to: ✓ Describe what management is‚ why management is important‚ what managers do‚ and how managers utilise organisational resources efficiently and effectively to achieve organisational goals. ✓ Distinguish among planning‚ organising‚ leading and controlling (the four principal managerial functions)‚ and explain how managers’ ability to handle each one can affect organisational
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and efficienct sales and Inventory System that will increase the production of the store. The proponents developed a system that will fit the needs of the users that has a specific task in the store. If also aims to provide the user to have easy and accurate information as they will use a computerized system. The proponents are now developing computerized sales and inventory for the store. The following will benefits from the study. MANAGER From the manual operation‚ the manager is the one who
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Sales Operation (SOM 222 S) Assignment 1 Date: August 2011 QUESTION 1 1. Proactive approach to determine training needs The training needs assessment is a critical activity for the training and development function. To be effective and efficient‚ all training programs must start with a needs assessment. All training begins with a transfer of knowledge. Through assimilation‚ understanding‚ practice and refinement‚ knowledge is converted into skill. Without a solid understanding
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Historical Background The Bernada’s Store is Located at the Poblacion‚ Floridablanca Pampanga. It was originally owned by the parents of Mr. Ernesto Bernadas‚ the current owner/manager. When their father passed away‚ their mother was no longer able to handle the business because of depression. So she decides to give it to Ms. Viviana Bernadas‚ her eldest daughter. For almost five years Mrs. Viviana handled the business. Until she noticed that she had a problem with her health. She needs to
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