C17B- SERVICE MARKETING * Explain the role of service industry in economic development of a nation Service sector is the lifeline for the social economic growth of a country. It is today the largest and fastest growing sector globally contributing more to the global output and employing more people than any other sector. The real reason for the growth of the service sector is due to the increase in urbanization‚ privatization and more demand for intermediate and final consumer services
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History‚ development and growth: International Business Machines (IBM) Global Services in operating in a changing environment‚ Sine December 1996‚ when IBM established IBM Global Services (IGS)‚ had achieved outstanding business result.IGS had grown faster than the industry‚ and IBM Global Services was then widely recognized as the largest computer services company in the world. Being led by its CEO Mr. Gerstner‚ IGS is facing a changing tide where they must make a strategic decision to either
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Economic Snapshot of the Salon and Spa Industry June 2011 Salon Industry Snapshot The salon and spa industry is a vibrant and growing component of the U.S. economy‚ with more than 900‚000 total establishments and annual sales of nearly $40 billion. Salon Establishments With Payroll Employees 2009 Establishments 2009 Sales Non-Employer Salon Establishments* 2008 Establishments 2008 Sales 88‚876 $21.2 billion 824‚119 $18.8 billion Source: Bureau of Labor Statistics‚ U.S. Census Bureau;
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Throughout the rhetorical analysis writing process‚ I learned different techniques on how to better understand the message being conveyed. This activity allowed me to better understand Critical Thinking‚ and now I can make more clear and reasonable judgments on a topic. I also learned Critical Reading‚ which allows me to not only recognize what is being said‚ but how the topic is being presented. But even with that being understood‚ I still hit some brick walls while writing‚ but I slowly overcame
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The Digestion process The digestive process is important in maintaining the lives of living organisms and in providing them with needed energy and nutrition. Groups of organs‚ such as the mouth‚ esophagus‚ stomach‚ intestines‚ pancreas‚ and gal bladder work together to perform this complex task. Digestion is the process of breaking down food from large molecules into small ones to make it easier for absorption. The three major steps involved in the digestive process are ingestion‚ digestion‚ and
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In your own words‚ describe each of the five steps of the writing process based on the information in your textbook‚ Writing for Success. Pre-writing is form of brainstorming ideas that helps get your creative thought going. It also helps identify who‚ what‚ where‚ when why in your writing process. Free-writing and mapping are ways to help think about the main topic in which you are writing about. Drafting is the process of getting your ideas on paper and organizing your information logically
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1. Gaps in service quality process experienced by Bill Foster a. Not sticking to the promise made by Excelsior hotel‚ a failed check in facility at airport reveals this. This pile up extra stress to the passengers who get rest assured by check in facility at airport which then considered to be foil. b. Time taken by agents to check in customers is more. c. Less number of agents to process the check in formality of hotel. d. Front desk clerk is not dedicated to her duty
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Ethical Practice within the financial services industry Why is ethical practice important? Firms that operate within the financial services try to be as open and honest with their consumers with all types of business in order to create confidence among customers. Not all banks/services have profit as their primary goal‚ there are several financial services which focus on creating social and environmental benefits. So why are ethical policies important? Well it comes down to the customer and their
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Process of Photosynthesis Photosynthesis is process by which plants containing chlorophyll make carbohydrates from water and carbon dioxide in the air in the presence of light. Green plants and certain other organisms use the energy of light to convert carbon dioxide and water into the simple sugar glucose. Photosynthesis provides the basic energy source for virtually all organisms. An extremely important byproduct of photosynthesis is oxygen‚ on which most organisms depend. Photosynthesis
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Analysis and Improvement of Gnutella I for Web Services Discovery Babatunde Oke University of derby Okestra09@gmail.com Abstract Peer-to-peer (P2P) systems are popularly used as “file-swapping” networks to support distributed content sharing. A number of P2P networks for file sharing have been developed and deployed. Gnutella is among the most popular P2P systems. This chapter presents a broad overview of P2P computing and concentrates on Gnutella I in the context of Web Services discovery
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